Business Administration Apprentice (36484)

RPG Chartered Accountants
SALFORD (M3 7BG)
Closes in 28 days (Friday 6 November 2026)

Summary

In this role you will be expected to contribute to accurate records, effective client administration and continuous improvement in day-to-day processes.

• Wage: £14,560 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices
• Training: Business administrator (level 3)
• Hours: Monday to Friday, 9.00am - 5.00pm. 35 hours a week
• Start date: Monday 16 November 2026
• Duration: 1 year 6 months
• Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

A normal day would include:

• Answer inbound calls and responding to emails
• Support the management of all inbound and outbound post, identifying priority for allocation to team
• General office administrative tasks including scanning and filing, monthly fee notes, inputting directors time sheets
• Reception and switchboard duties covering lunchtime and all day on Wednesday
• Banking – as and when required
• Book meeting rooms when required
• Maintaining spreadsheets to record different data sets and records
• Work alongside our COO & Business Support Team to gain valuable first-hand
• Develop an understanding of the production of business process flows and standard Operating procedures
• Development and maintenance of our CRM system, including data entry

How you will be supported

Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role. Opportunities to learn from other members of the customer service department.

What will happen next

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be
• How you could get there

If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

Where you'll work

THE COPPER ROOM DEVA CITY OFFICE PARK TRINITY WAY SALFORD M3 7BG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE GROWTH COMPANY LIMITED

Training course

Business administrator (level 3)

What you'll learn

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.