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Business Administration Apprentice
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Varied Business Administration Apprenticeship
A varied business administration apprenticeship with order processing on Sage 200 at its core, alongside spreadsheets, customer support, SharePoint, AI, and other digital systems.
Key Responsibilities
- Process customer orders accurately on Sage 200 Professional, checking key details and maintaining clear records.
- Help track orders from receipt through to delivery or collection, liaising with colleagues and customers where needed.
- Maintain and check spreadsheets, internal records, and other business information.
- Assist with quotations, customer documentation, and general commercial administration.
- Use SharePoint, Microsoft 365, approved AI tools, and other company systems to organize information and support efficient working.
- Support customer-service administration and occasional website, content, or other digital tasks.
- Help with general office administration and gain an understanding of our products, warehouse, and wider business operations.
- Take part in training and development to build administration, IT, numeracy, and communication skills.
Where you'll work
14 ORION WAY
CREWE
CHESHIRE
CW1 6NG
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training Provider
CHESHIRE COLLEGE SOUTH AND WEST
Training Course
Business Administrator (Level 3)
Understanding apprenticeship levels (opens in new tab)
Course Contents
Skilled in the use of multiple IT packages and systems relevant to the organization in order to: write letters or emails, create proposals, perform financial processes, record, and analyze data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
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Produces accurate records and documents including: emails, letters, files, payments, reports, and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organization's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organization. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organization, representing the organization or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organization e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities, and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organization). Manages resources e.g. equipment or facilities. Organizes meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Essential Qualifications
- GCSE in:
- English (grade C/4)
- Maths (grade C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Number skills
- Team working
- Reliable
- Punctual
Sure Retail Equipment Ltd supplies and supports retail equipment, shop fitting, and retail technology solutions, including electronic shelf label systems, shelving, retail display equipment, and related customer support services.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay here (opens in new tab).
Our intention is to develop the successful apprentice into a long-term member of the business. Permanent employment may be available following successful completion, subject to performance and business needs.
Contact for this apprenticeship:
CHESHIRE COLLEGE SOUTH AND WEST
Becky Smythe
becky.smythe@ccsw.ac.uk
The reference code for this apprenticeship is VAC2000050296.
Closes in 13 days (Wednesday 9 September 2026 at 11:59pm)
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