Produces accurate records and documents including:

• Emails
• Letters
• Files
• Payments
• Reports and proposals

Makes recommendations for improvements and present solutions to management.

Drafts correspondence, writes reports and able to review others' work.

Maintains records and files, handles confidential information in compliance with the organisation's procedures.

Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement.

Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.

Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation.

Demonstrates ability to influence and challenge appropriately.

Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.

Uses the most appropriate channels to communicate effectively.

Demonstrates agility and confidence in communications, carrying authority appropriately.

Understands and applies social media solutions appropriately.

Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard.

Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.

Is able to review processes autonomously and make suggestions for improvements.

Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.

Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.

Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.

Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).

Manages resources e.g. equipment or facilities.

Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.

Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report.

Plans required resources to successfully deliver projects.

Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

• GCSE in: English (grade A*-C/9-4)
• Maths (grade A*-C/9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Number skills
• Team working

Knowledge of Microsoft Office

Honest

Trustworthy

About this employer

At Alufold, we believe that great work happens when people enjoy coming to work. We've built a friendly, supportive culture where professionalism goes hand-in-hand with a relaxed and welcoming environment. We recognise the importance of building strong relationships across the business, which is why we organise regular social events throughout the year, giving colleagues the chance to connect, celebrate successes and have fun together.

To help our team recharge during the day, we have an on-site games room available during break periods, providing a space to relax, unwind and catch up with colleagues.

If you're looking for a company where you'll be valued, supported and part of a great team culture, Alufold could be the perfect fit for you.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay.

Possible progression within the company and progression onto the next level apprenticeship

Ask a question

The contact for this apprenticeship is:

THE GROWTH COMPANY LIMITED

The reference code for this apprenticeship is VAC2000056363.

Apply now

Closes in 28 days (Friday 30 October 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.