One Parking Solution Ltd - Business Administration Apprentice

One Parking Solution Ltd is seeking a proactive, highly organised, and detail-driven Business Administration Apprentice. In this pivotal role, you’ll help ensure the smooth and efficient running of our office, providing essential administrative support while studying for your Business Administration Level 3 qualification.

What you will gain:

• Opportunity to join an ever-growing Worthing business responsible for the compliance and safety of private land car parks
• Inclusion in company benefits such as Employee of the Month/Year, Cycle2Work scheme, Specsavers vouchers, and dress down Fridays on payday
• Business Administration Level 3 qualification on successful completion of the apprenticeship

Key Responsibilities:

• Oversee daily office operations, maintaining a clean, organised, and productive workspace
• Manage incoming phone calls with professionalism, delivering outstanding customer service and phone etiquette
• Accurately complete data entry tasks and maintain up-to-date records across various systems
• Provide administrative support on a range of projects and tasks as directed by management

Who you will be:

• Someone with excellent communication skills, a solid understanding of office procedures, and the confidence to manage multiple tasks with ease
• Someone with the ability to work independently while also contributing effectively within a team
• Someone with high attention to detail with strong task-prioritisation skills in a fast-paced environment
• Someone who is a confident communicator comfortable working in a fast-paced environment
• Someone who is a hard-working team player with a strong work ethos
• Someone reliable and willing to learn quickly and contribute immediately

GCSE maths and English minimum grade 4/C required to be eligible to apply for this apprenticeship.

Apprenticeships include time away from working for specialist training. You’ll study to have professional knowledge and skills.

Training provider

CHICHESTER COLLEGE GROUP

Training course

Business administrator (level 3)

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports, and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation, e.g., coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g., impact on clients, suppliers, other parts of the organisation). Manages resources, e.g., equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics, e.g., travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.