Business Administration Apprentice

RENNYCO LTD, DARLINGTON (DL3 0QT)

Closes in 13 days (Thursday 15 October 2026 at 11:59pm)

Summary

As a Business Administration Apprentice, you will play a key role in supporting the operation of the business. You will gain hands-on experience in administrative tasks while working towards a relevant qualification. This is an excellent opportunity to develop essential business skills and kick-start your career in administration.

Wage: £17,680 a year

Training course: Business administrator (level 3)

Hours: Monday to Friday 8am - 5pm with one hour for lunch which is unpaid, and including day release to College. 40 hours a week

Start date: Monday 2 November 2026

Duration: 1 year 6 months

Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

With training and support, alongside existing staff members, you will work towards the following:

• Be welcoming and professional when dealing with old and new customers, both face to face and over the phone
• Develop and maintain a good knowledge of our product range to provide accurate advice and support
• Help to keep filing systems up-to-date
• Process customer orders, payments, deliveries using our systems and keep customers informed at each stage
• Learn how to deal with deliveries
• Make sure stock levels are maintained and complete checks as necessary
• General administration duties supporting our small team
• Help to look after our social media posts
• Follow and support all Health & Safety policies and procedures
• Complete any ongoing training and development relevant to the role
• Fulfil any other reasonable duties required to help the team branch
• Make sure vehicle booking service requests are completed

Where you'll work

WEST TREE BUILDINGS
WHESSOE ROAD
DARLINGTON DL3 0QT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider: DARLINGTON COLLEGE

Training course: Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:

• Write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages.
• Able to choose the most appropriate IT solution to suit the business problem.
• Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
• Makes recommendations for improvements and present solutions to management.
• Drafts correspondence, writes reports and able to review others' work.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures.
• Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement.
• Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
• Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates ability to influence and challenge appropriately.
• Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Uses the most appropriate channels to communicate effectively.
• Demonstrates agility and confidence in communications, carrying authority appropriately.
• Understands and applies social media solutions appropriately.
• Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard.
• Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
• Is able to review processes autonomously and make suggestions for improvements.
• Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
• Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manages resources e.g. equipment or facilities.
• Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
• Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report.
• Plans required resources to successfully deliver projects.
• Undertakes and leads projects as and when required.