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Business Administration Apprentice
NORTH EASTERN COMPOSITES LTD
CRAMLINGTON (NE23 1WF)
Closes in 19 days (Saturday 31 October 2026)
Posted on 9 October 2026
Wage
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Minimum wage rates
Training Course
Business administrator (level 3)
Understanding apprenticeship levels
Hours
Monday to Thursday, 8:00am to 4:30pm.
Friday, 8:00am to 1:30pm
37 hours 30 minutes a week
Start Date
Monday 2 November 2026
Duration
1 year 6 months
Positions Available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
North Eastern Cube Composites is looking to recruit a motivated and enthusiastic Business Administration Apprentice to join their team based in Cramlington. This is an excellent opportunity for someone looking to begin a career in business administration within a manufacturing environment. The successful candidate will gain valuable hands-on experience across a range of administrative, customer service and sales support activities while working alongside experienced members of the team.
Key Responsibilities:
- Provide general administrative support to ensure the smooth day-to-day running of the business.
- Respond to incoming customer enquiries via telephone and email in a professional and timely manner.
- Assist with preparing, processing and following up customer quotations.
- Contact customers to chase outstanding quotations and provide updates where required.
- Work closely with Liam and other members of the team to support daily business operations.
- Use the company's internal systems to input, update and maintain accurate customer and business information.
- Assist with preparing and processing production worksheets to support manufacturing activities.
- Maintain accurate records and ensure relevant documentation is organised and kept up to date.
- Communicate with customers regarding enquiries, quotations and general business matters.
- Liaise with colleagues across different departments to ensure information is shared effectively.
- Support the sales and administration processes, ensuring customer requests are handled efficiently.
- Undertake additional administrative duties as required to support the wider business.
Where you'll work
UNIT 2-3 RHODES COURT SOUTH NELSON ROAD SOUTH NELSON IND ESTATE CRAMLINGTON NE23 1WF
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Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training Provider
TDR TRAINING LIMITED
Training Course
Business administrator (level 3)
What you'll learn
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- Write letters or emails, create proposals, perform financial processes, record and analyse data.
- Examples include MS Office or equivalent packages.
- Able to choose the most appropriate IT solution to suit the business problem.
- Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including:
- Emails, letters, files, payments, reports and proposals.
- Makes recommendations for improvements and present solutions to management.
- Drafts correspondence, writes reports and able to review others' work.
- Maintains records and files, handles confidential information in compliance with the organisation's procedures.
- Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement.
- Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
- Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation.
- Demonstrates ability to influence and challenge appropriately.
- Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
- Uses the most appropriate channels to communicate effectively.
- Demonstrates agility and confidence in communications, carrying authority appropriately.
- Understands and applies social media solutions appropriately.
Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard.
- Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
- Is able to review processes autonomously and make suggestions for improvements.
- Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
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Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
Manages resources e.g. equipment or facilities.
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report.
Plans required resources to successfully deliver projects.
Undertakes and leads projects as and when required.
Requirements
Essential Qualifications:
- GCSE in: English Language or English Literature (grade 4 or above)
- Maths (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills:
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Administrative skills
About this employer
Primarily, we’re Glass Reinforced Plastic (or GRP for short) manufacturers. But, we’re also a family-run business, and we have been ever since our doors opened in 2000. However, over 40 years of experience went into the foundation of North Eastern Composites - and we’re only just getting started.
At NEC, we specialize in crafting high-quality GRP solutions designed to protect and perform in the toughest environments. With years of expertise and a commitment to innovation, we provide durable, lightweight, and corrosion-resistant enclosures that meet the unique needs of industries worldwide.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
Full-time position on completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
TDR TRAINING LIMITED
The reference code for this apprenticeship is VAC2000058157.
Apply now
Closes in 19 days (Saturday 31 October 2026)
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