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Business Administration Apprentice
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Business Administration Apprentice
To support all site departments with a range of administrative and operational activities while working towards a Business Administration apprenticeship. The role will provide practical experience in operational efficiency, health and safety compliance, training administration, production support, and continuous improvement.
Main Duties
- Providing administrative support across all site departments.
- Supporting compliance with Company policies, procedures, and quality standards.
- Supporting Shift Managers and the Planning & Supply Chain Lead with daily administration and paperwork.
- Assisting with production planning activities, including updating schedules, distributing plans, and supporting communication of production requirements.
- Supporting stores activities by maintaining accurate inventory records, assisting with stock control processes, and helping to ensure materials are available to support production requirements.
- Participating in continuous improvement activities and supporting site improvement initiatives.
- Attending apprenticeship training and completing all required coursework and assessments.
Main duties are not exhaustive and may change as the business and the position develops. All duties will be conducted in line with the systems, procedures, and all documentation relating to Leggett and Platt Policies.
Role Measurement
The role is measured against:
- Achievement of apprenticeship objectives.
- Accuracy, quality, and timeliness of administrative support.
- Compliance with Health & Safety procedures, policies, and site standards.
- Demonstration of positive behaviours, initiative, and willingness to learn.
- Effective support of departmental objectives and continuous improvement activities.
Behaviours
- Developing Self – demonstrates a drive to develop themselves and others.
- Team Working/Collaboration – works collaboratively within and across teams, builds strong relationships, promotes team spirit, understands the perspectives and motivations of others, communicates effectively, listens, consults others, and recognises the contributions of others.
- Change Orientation & Adaptability – enthusiastically adapts to changing situations and accepts new challenges and initiatives, adapts style to suit the audience, deals effectively with ambiguity, and maximises opportunities presented by it.
- Motivation and Support – Sets personal goals which are challenging but achievable. Pursues these with energy, persistence, and determination.
- Enthusiastic and committed to improving personal performance levels.
- Customer Focus – Identifies and prioritises customer needs and recognises constraints. Seeks to find out more about customers and provide a better service. Adopts a professional approach to customers. Is reliable and delivers on promises.
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Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training Provider
BURNLEY COLLEGE
Training Course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What You'll Learn
- Skilled in the use of multiple IT packages and systems relevant to the organisation to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports, and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation, e.g., coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g., impact on clients, suppliers, other parts of the organisation). Manages resources, e.g., equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics, e.g., travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
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Training Schedule
The successful applicant will enrol on the Level 3 Business Administration apprenticeship at Burnley College and attend day release.
Essential Qualifications
- GCSE in:
- Maths and English (grade A*-C/9-4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Please note: Applications with AI-generated answers will not be considered for shortlisting.
Leggett & Platt International Bedding Components
Leggett & Platt International Bedding Components delivers high-quality innersprings and bedding components backed by more than a century of experience. Since we invented the spiral steel coil bedspring in 1885, we’ve been supplying our customers with innovative products that are extensively tested and researched.
Leggett & Platt is a diversified manufacturer that conceives, designs, and produces a broad variety of engineered components and products that can be found in most homes, offices, and automobiles.
https://beddingcomponents-intl.com/ (opens in new tab)
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Potential progression into full-time employment on successful completion of the apprenticeship.
Contact Information
The contact for this apprenticeship is:
BURNLEY COLLEGE
Themis Team
01282 733005
The reference code for this apprenticeship is VAC2000048438.
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