Join Belvoir! in Walsall as a Business Administrator Apprentice

You'll gain hands-on experience supporting Sales Negotiators with property viewings, speaking with buyers and sellers, arranging appointments, and keeping the office running smoothly. This is a fantastic opportunity to build a career in the busy estate agency.

Wage

• £18,000 a year. The employer is happy to review your salary as you progress within the role.
• Opportunities to earn bonuses, incentives, and commission based on performance.

Training Course

• Business administrator (level 3)

Hours

• Monday - Friday, 09:00 - 18:00 (Every other Saturday 9.00am - 5.00pm) - 1 hour lunch break.
• 40 hours a week

Start Date

• Monday 26 October 2026

Duration

• 1 year 3 months

Positions Available

• 1

Duties

• Speak with buyers, sellers, and prospective customers over the phone, by email, and in person
• Arrange and carry out property viewings
• Register new applicants and match them with suitable properties
• Build strong relationships with buyers, sellers, and vendors
• Book property valuations and appointments for the sales team
• Keep property listings and customer records up to date
• Support the Sales Negotiators with day-to-day administrative tasks
• Progress sales by liaising with buyers, sellers, solicitors, and mortgage advisors
• Handle enquiries and provide excellent customer service
• Assist with general office duties in a busy estate agency

Requirements

• Full UK driving licence and access to a car required due to property visits and inspections.

Where You'll Work

• 74c Park Road
• WS3 3SW

Training Provider

• THE NVQ TRAINING CENTRE LIMITED

Course Contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.