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Business Administration Apprentice - HSEW
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We’re looking for a Business Administration Apprentice
We’re looking for a Business Administration Apprentice to join our welcoming and collaborative Health, Safety, Environment & Wellbeing team in Eastleigh.
You’ll learn while you work, helping the team provide a responsive, accurate administration service and support to colleagues across the organisation.
Wage
£15,392 a year
Training course
Business administrator (level 3)
Hours
Typical hours are Monday - Friday, 9.00am - 5.00pm. 37 hours a week
Start date
Monday 16 November 2026
Duration
1 year 6 months
Positions available
1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will:
- Undertake and learn a variety of administration tasks to support the team including internal / external correspondence.
- Be open to learning the bespoke systems used within the team.
- Assist with issuing out the helpdesk tickets / queries. Dealing with basic enquiries and assigning more complex requests to the wider team as necessary.
- Raise orders on the ordering system, Check against invoices and mark orders when goods received so payments can be made.
- Maintain accurate records.
- Monitor group e-mail in-boxes to ensure e-mails are handled efficiently.
- Training: Assist with making up training packs for internal courses or booking external training courses.
- Organising starter / leaver requirements i.e. equipment / PPE.
- Provide meeting support across the team.
- Scan and save documents.
- Build and maintain positive relationships with team members and across the business.
- Ensure all online coursework is completed on time and to a high standard.
- Attend any meetings with your course provider as and when required.
- Any other reasonable tasks as requested by managers.
Where you'll work
Collins House
Bishopstoke Road
Eastleigh
Hampshire
SO50 6AD
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GINGER NUT MEDIA LIMITED
Training course
Business administrator (level 3)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
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Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment and facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
Other requirements
We expected colleagues to demonstrate the Abri values and behaviours. More information on these is available on the Abri careers webpage.
About this employer
Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.
We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive.
More information about Abri and our strategic objectives can be can be found at www.abri.co.uk.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
The apprentice role is on a fixed term basis, with the aim of the postholder applying for a permanent role within the organisation on completion of their apprenticeship.
Ask a question
The contact for this apprenticeship is: GINGER NUT MEDIA LIMITED
The reference code for this apprenticeship is VAC2000054679.
Apply now
Closes in 12 days (Monday 5 October 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.
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