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Business Administration Apprentice
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About the Role
The apprentice will play a key role in ensuring the business meet its key goals and targets. Providing a general administrative support to Operations, Sales and Business Support Teams.
Duties Include
- Respond to emails
- Check terms on sales orders
- Resubmit quotes
- Post customer invoices to accounts
- Request PO’s for invoices that need them
- Send posted invoices & copies of job sheets to customers
- Check supplier invoices against closed PO’s
- Process order confirmations
- Generate PI’s from supplier invoices that have been checked against PO’s or job sheets
- Check incoming deliveries for next day
- Chase invoices
- Monthly stock order
- Input credit card statements
- Quote contracts
- Send invoice reminders
- Send H&S update to all staff
- Action price increases
- Process ebay orders
- Pick & pack orders and book with courier
- Book pallet shipments
- Process sales order for drawings returned to office from factory
- Generate data plate & pat test labels for fabrication
- Process returns
- Vehicle/fleet maintenance
- Book training courses
- Assist with accreditations
- Maintain health & safety documents
This job description is not intended to be an exhaustive list of duties and it may be reviewed and altered after discussion with the postholder.
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Course Contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
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Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
About Us
Established in 1997 Caterlink UK Ltd is a provider of service for the catering industry throughout England. What started as a family run business has grown and gained in reputation for delivering quality products and service at reasonable rates. Over the years we have the privilege of working with some of the catering industry’s most reputable companies.
The CAD designer team are able to design, supply and install bespoke commercial kitchens using CAD Design Software.
Our team of Gas Safe registered engineers ensure all work is compliant giving the end user peace of mind and security.
At our Midland based factory we are able to manufacture and supply bespoke stainless steel products, this means the customers’ vision becomes reality with precision and detail.
- Established 25 years - Family business & expanding
- 28 days annual leave including bank holidays and Christmas shutdown.
- Free onsite parking.
- Clean working environment.
- Workplace pension.
- Hot drinks supplied & kitchen/canteen.
Your earnings can increase over time with an apprenticeship. Permanent job available following apprenticeship depending on candidates’ punctuality and work ethics.
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