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Business Administration Apprenticeship (36461)
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A wonderful opportunity is available at Cambridge and Counties Bank
This apprenticeship will expose you to a variety of duties and experiences by way of working with the various teams within Operations, enabling the Bank to achieve its objectives.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Duties in this role will include:
- Building an understanding of the bank’s products and services
- Establish and maintain effective working relationships with key stakeholders
- Be flexible with your approach and open to moving between teams and projects
- Ensure all accountabilities are undertaken in accordance with the Bank’s policies and procedures
- Display a clear, proactive approach to each task in each selected area
- Adhere to the Bank’s brand and culture values
- Ensure good customer outcomes form the basis of the work completed in each area
- Operating various software applications, ensuring data held in systems is accurate and take part in data cleansing activities
- Keeping administrative tasks up to date, ensuring that we are not retaining information longer than required
- Interact with other teams as necessary to ensure that quality and service levels are achieved
- Identify areas for development and process improvement to feed back
- Operating various Microsoft Office applications to update, track and amend information and documents
- Ensure full compliance with relevant legal and regulatory requirements, and appropriate CCB policies
- Report any risk events, and appropriate errors and issues, in accordance with the agreed CCB process
- Provide wider support across the Bank with administrative tasks, as work volumes require
- Ensure all tasks are completed with professionalism and to the highest standards
- Complete NVQ level 3 Business Administration
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team
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You will then have the opportunity to find out:
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- What the next steps will be
Where you'll work
Charnwood Court 5B
New Walk
Leicester
LE1 6TE
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE GROWTH COMPANY LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
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Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 Apprenticeship Standard
Essential qualifications
- GCSE in:
- English (grade A*-C/9-4)
- Maths (grade A*-C/9-4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Possible progression within the company and progression onto the next level apprenticeship
The contact for this apprenticeship is:
THE GROWTH COMPANY LIMITED
The reference code for this apprenticeship is VAC2000049186.
Closes in 25 days (Friday 18 September 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.
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