Business Administration Apprenticeship - Riverside School

Location: Barking (IG11 0FU)
Closing Date: 21 days from now (Friday 30 October 2026 at 11:59pm)
Posted on: 8 October 2026

Summary

Riverside School is seeking a motivated Business Administration Apprentice to join their team. You will act as part of the Admin Team to undertake a wide range of administrative tasks. This is a great opportunity to gain valuable office experience whilst working towards a level 3 qualification.

Wage:
£14,560 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Wage increases to National Minimum Wage if you are over 19 years old.

Training:
Business administrator (level 3)
Hours: Monday - Friday 9:30am – 5pm. 35 hours (Term-time only).
Start date: Monday 30 November 2026
Duration: 1 year 6 months
Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Being the first point of contact when visitors attend the school.
• Answering the telephone.
• Scheduling meetings and appointments.
• Helping manage school office supplies, inventory, and equipment maintenance under supervision.
• Recording and tracking pupil or staff attendance data and producing basic daily reports.
• Keeping up-to-date records on all pupils including SEN info / EHC plans, contact details, etc.
• Parentpay and Free School Meal administration.
• Trips and visits administration.
• Liaison between school / parents / external agencies.
• Dealing with general enquiries from parents, pupils, staff.
• Filing as and when necessary.

Where you'll work

Renwick Road, Barking, IG11 0FU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider: LET ME PLAY LIMITED
Training course: Business administrator (level 3)

What you'll learn

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:

• Write letters or emails, create proposals, perform financial processes, record and analyse data.
• Examples include MS Office or equivalent packages.
• Able to choose the most appropriate IT solution to suit the business problem.
• Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
• Makes recommendations for improvements and present solutions to management.
• Drafts correspondence, writes reports and able to review others' work.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures.
• Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement.
• Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
• Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates ability to influence and challenge appropriately.
• Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Uses the most appropriate channels to communicate effectively.
• Demonstrates agility and confidence in communications, carrying authority appropriately.
• Understands and applies social media solutions appropriately.
• Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard.
• Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
• Is able to review processes autonomously and make suggestions for improvements.
• Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
• Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manages resources e.g. equipment or facilities.
• Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
• Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report.
• Plans required resources to successfully deliver projects.
• Undertakes and leads projects as and when required.