Business Administration Apprenticeship

MACDONALD OATES LLP PETERSFIELD (GU32 3HT)
Closes on Saturday 7 November 2026
Posted on 1 October 2026

Summary

An excellent opportunity to start a career whilst earning a recognised level 3 qualification, within a well-established Law Practice.

Wage £19,500 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday: 7.5 hours a day: 9 am-5 pm with a 30-minute break for lunch. One of these days will be their training day. The firm’s working week is based on 37.5 hours per day.
Start date: Saturday 14 November 2026
Duration: 1 year 6 months
Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• General office duties: Reception cover (note calls are handled by a third-party provider), meet and greet visitors and prepare meeting rooms
• Compliance: File closing, file audit checklists
• Client Service: Assisting with mail merge for sending welcome packs and check-in midway through the transaction, assisting with client offboarding
• Operations: Ad-hoc tasks to assist with the smooth running of the office at the direction of the Practice Manager or Office Executive
• We are introducing a new IT tech stack, which is an exciting project to get involved in if it is something the candidate is interested in. We will be training “gurus” in each office to be the go-to while assisting others as they get to grips with the new systems.

Where you'll work

WALLTREE COURT ST. PETERS ROAD PETERSFIELD GU32 3HT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider: BASINGSTOKE ITEC LIMITED
Training course: Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
  • Write letters or emails
  • Create proposals
  • Perform financial processes
  • Record and analyse data
• Able to choose the most appropriate IT solution to suit the business problem.
• Able to update and review databases, record information, and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports, and proposals.
• Makes recommendations for improvements and present solutions to management.
• Drafts correspondence, writes reports, and able to review others' work.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures.
• Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement.
• Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
• Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates ability to influence and challenge appropriately.
• Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms.
• Uses the most appropriate channels to communicate effectively.
• Demonstrates agility and confidence in communications, carrying authority appropriately.
• Understands and applies social media solutions appropriately.
• Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard.
• Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
• Is able to review processes autonomously and make suggestions for improvements.
• Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
• Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manages resources e.g. equipment or facilities.
• Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate.
• Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor, and report.
• Plans required resources to successfully deliver projects.
• Undertakes and leads projects as and when required.