Training provider

1ST2 ACHIEVE TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:

• write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages.
• Able to choose the most appropriate IT solution to suit the business problem.
• Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

All training will take place at the workplace via tutor led monthly sessions

Requirements

Essential qualifications

GCSE in: Maths & English and 3 other subjects (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Analytical skills, Team working, Initiative

About this employer

Blockaid Ltd is a professional drainage company in Manchester, offering various services, from unblocking to inspection, to ensure that your drainage systems are kept in top working condition. Our engineers have the knowledge, skills, and experience to tackle any blockage that may have occurred within your drainage system. If you are experiencing issues with your toilet, sink, shower, or bath, from slow-draining water to unpleasant odours, these are signs that your drains may be blocked. If they’re not seen promptly, the blockage could cause drains to back up, overflow, and cause damage. Our team at Blockaid is on hand to clear any blocked drains in Manchester. Whether it’s a commercial or domestic job, we have the tools and knowledge to resolve all kinds of drainage issues. Using drain rodding, drain jetting, and other techniques, we can tackle everything from baby wipes and other debris clogging the drain to tree root intrusions that restrict the flow of wastewater from your property. Utilising the latest technology, tools, and equipment, we can provide efficient drain unblocking services in Manchester.

https://www.blockaidltd.com/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab). Long term career prospects available on successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

1ST2 ACHIEVE TRAINING LIMITED

Amy amy@1st2achieve.co.uk

The reference code for this apprenticeship is VAC2000057582.

Apply now

Closes in 21 days (Thursday 29 October 2026 at 11:59pm)