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Business Administration Apprenticeship
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Apprentice Business Administrator
An excellent opportunity for an Apprentice Business Administrator to gain hands-on office experience within a friendly team. You will develop administration, communication, and IT skills while receiving full training and support.
About the Role
As a Business Administration Apprenticeship, you will support the smooth running of the office while developing valuable administration skills.
- Answering telephone calls and taking clear messages
- Filing, scanning, and organizing documents accurately
- Assisting with data entry and maintaining records
- Supporting staff with general administrative tasks
- Greeting visitors and helping maintain a tidy office environment
- Using email and basic IT systems in a professional manner
- Learning workplace communication and customer service skills
This role offers the opportunity to progress into a permanent administration position upon successful completion of the apprenticeship. You will work towards a recognised Business Administration qualification while earning the National Minimum Apprentice Wage with full training and ongoing support from both the employer and training provider.
Support
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
- More about this vacancy and any others you are suitable for
- Any training you need to complete
- What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
Location
Where you'll work
Oak House
483 Buxton Road
Stockport
SK2 7HE
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE GROWTH COMPANY LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
Course Contents
What you'll learn
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- Write letters or emails
- Create proposals
- Perform financial processes
- Record and analyse data
Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
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Produces accurate records and documents including:
- Emails
- Letters
- Files
- Payments
- Reports
- Proposals
Makes recommendations for improvements and presents solutions to management. Drafts correspondence, writes reports, and is able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice from more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
Essential Qualifications
- GCSE in:
- English (grade A*-C/9-4)
- Maths (grade A*-C/9-4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Good timekeeping
- Proactive
- Polite
- Smart
- Well mannered
About this Employer
We are a well-established and growing conveyancing firm with a strong reputation for delivering a smooth, client-focused property transaction experience. Built on professionalism, approachability, and attention to detail, we pride ourselves on combining high standards of legal expertise with a genuinely friendly and supportive working environment.
Our team is made up of approachable, knowledgeable professionals who work collaboratively to achieve the best outcomes for our clients. Despite our continued growth, we have maintained a close-knit culture where every team member is valued, supported, and encouraged to develop their skills and progress their career.
We invest in modern technology and efficient processes to make conveyancing as straightforward as possible for both clients and staff, allowing our team to focus on quality service rather than unnecessary administration.
As an employer, we promote a positive workplace culture with regular team catch-ups, social events, and a relaxed atmosphere including dress-down days. We believe that a happy team delivers the best service, so wellbeing, flexibility, and mutual support are at the heart of how we work.
This is an excellent opportunity to join a friendly, forward-thinking firm where you can grow professionally while being part of a supportive and welcoming team.
Several of our staff started as apprentices and have progressed to senior members of the team
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Possible progression within the company and progression onto the next level apprenticeship
The contact for this apprenticeship is:
THE GROWTH COMPANY LIMITED
The reference code for this apprenticeship is VAC2000018885.
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