About This Opportunity

A wonderful opportunity is available at Cambridge and Counties Bank. This apprenticeship will expose you to a variety of duties and experiences by way of working with the various teams within Operations, enabling the Bank to achieve its objectives.

Duties In This Role Will Include

• Building an understanding of the bank’s products and services
• Establish and maintain effective working relationships with key stakeholders
• Be flexible with your approach and open to moving between teams and projects
• Ensure all accountabilities are undertaken in accordance with the Bank’s policies and procedures
• Display a clear, proactive approach to each task in each selected area
• Adhere to the Bank’s brand and culture values
• Ensure good customer outcomes form the basis of the work completed in each area
• Operating various software applications, ensuring data held in systems is accurate and take part in data cleansing activities
• Keeping administrative tasks up to date, ensuring that we are not retaining information longer than required
• Interact with other teams as necessary to ensure that quality and service levels are achieved
• Identify areas for development and process improvement to feed back
• Operating various Microsoft Office applications to update, track and amend information and documents
• Ensure full compliance with relevant legal and regulatory requirements, and appropriate CCB policies
• Report any risk events, and appropriate errors and issues, in accordance with the agreed CCB process
• Provide wider support across the Bank with administrative tasks, as work volumes require
• Ensure all tasks are completed with professionalism and to the highest standards
• Complete NVQ level 3 Business Administration