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Business Administration Apprenticeship
GREENLIGHT SAFETY & CONSULTANCY LTD
Plymourth (PL40SJ)
Closes in 14 days (Friday 16 October 2026 at 11:59pm)
Posted on 1 October 2026
Summary
To empowering individuals to regain their independence through supportive services. We specialise in assisting those transitioning from child to adult services, as well as providing support for individuals moving into supported living arrangements.
Wage
- £17,472 for your first year, then could increase depending on your age
- National Minimum Wage rate for apprentices
Training course
- Business administrator (level 3)
Hours
- Full-time. Shifts to be confirmed.
- 42 hours a week
Start date
- Monday 2 November 2026
Duration
- 1 year 6 months
Positions available
- 1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This role is essential in providing administrative support and assisting our staff in delivering high-quality care services. You will gain hands-on experience while contributing to our mission of supporting individuals in their life choices.
You will gain valuable knowledge and skills through a structured learning programme and hands on experience such as managing information systems, supporting operational efficiencies. Liaising and coordinating with staff and outside agencies.
You will report to the Housing Manager and Registered Manager.
As an Apprentice Business Administration Assistant, your general tasks will include:
- Answering emails.
- Taking calls from our support team, local councils, utilities and tradesmen - record and report to Housing Manager.
- Completing Grant and benefit application forms.
- Build relationships with Plymouth City Council, regarding housing benefit and council tax.
- Monitor any damage or maintenance requirements at our properties.
- Schedule all tasks with our maintenance team.
- Assess the level of risk to Clients and staff and respond accordingly.
- Analyse and monitor utility bills and payments.
- Understand compliance issues and laws around housing.
- Complete health and safety audits.
- Record hours and allocate tasks to maintenance team.
- Coordinating meetings, sending invites, and booking meeting rooms.
- Managing the organisations computer data base and word processing functions.
- To organise computer files and ensure a regular and timely back up is completed according to the Company procedures.
Where you'll work
Plymouth Plymourth PL40SJ
Training
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Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
- GREENLIGHT TRAINING LIMITED
Training course
- Business administrator (level 3)
What you'll learn
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages.
Able to choose the most appropriate IT solution to suit the business problem.
Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
Makes recommendations for improvements and present solutions to management.
Drafts correspondence, writes reports and able to review others' work.
Maintains records and files, handles confidential information in compliance with the organisation's procedures.
Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement.
Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation.
Demonstrates ability to influence and challenge appropriately.
Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
Uses the most appropriate channels to communicate effectively.
Demonstrates agility and confidence in communications, carrying authority appropriately.
Understands and applies social media solutions appropriately.
Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard.
Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
Is able to review processes autonomously and make suggestions for improvements.
Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
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Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
Manages resources e.g. equipment or facilities.
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report.
Plans required resources to successfully deliver projects.
Undertakes and leads projects as and when required.
Requirements
Essential qualifications
- GCSE in: English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Non judgemental
- Patience
About this employer
Empowering individuals to regain their independence through supportive services. We specialize in assisting those transitioning from child to adult services, as well as providing support for individuals moving into supported living arrangements.
Company benefits
- on-site parking
- Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions. You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
To progress into full time role at end of apprenticeship.
Ask a question
The contact for this apprenticeship is:
GREENLIGHT TRAINING LIMITED
The reference code for this apprenticeship is VAC2000056716.
Apply now
Closes in 14 days (Friday 16 October 2026 at 11:59pm)
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