Business Administration Apprenticeship

Business Administration Apprentice

We're offering a fantastic opportunity to join DBD as a Business Administration Apprentice, working towards a nationally recognised Level 3 qualification while gaining hands-on experience across our business.

Wage

£16,640 to £26,436.80, depending on your age

Hours

Monday to Friday, between 9.00am - 5.00pm. No weekend work required. 40 hours a week

Start date

Monday 14 September 2026

Duration

1 year 3 months

Positions available

1

What you'll do at work

• Supporting the Business Support Manager with compliance administration, ensuring documentation and processes are accurate, up to date and audit-ready.
• Assisting the Head of Infrastructure with ongoing projects, providing administrative and coordination support as needed.
• Rotating across other business functions, including Recruitment & Resourcing, HR, Marketing, Commercial and Finance, to build broad business exposure.
• Developing, implementing and improving administrative processes as part of a team.
• Communicating confidently and professionally, both written and verbal, with colleagues and stakeholders across the business.
• Managing your own priorities proactively and applying good problem-solving and decision-making skills.
• Attending fortnightly virtual training sessions with your coach, plus regular 1:1 coaching and progress reviews.
• Completing off-the-job training activities such as shadowing, internal learning and industry events.
• Building towards your End Point Assessment, including a portfolio, professional discussion, test and project presentation.

Where you'll work

PART GROUND FLOOR
401 FARADAY STREET
BIRCHWOOD
WARRINGTON
WA3 6GA

Training provider

CITY SKILLS LIMITED

Training course

Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.