Rodeo
Get started

Find an apprenticeship

Business Administration Apprenticeship - Cheshire

Cheshire
£16.2k/yr
Posted 1 day ago
Sign up to applySee more jobs like this
Get notified of more jobs like this · No spam, ever

How your CV stacks up

1Upload CV
2Analyse CV
3Improve CV

Upload your CV to see how well it fits this job role

?%

Business Administration Apprenticeship - Cheshire

THG (The Hut.com Limited)
Cheshire (CW9 7RA)
Closes on Monday 9 November 2026
Posted on 5 October 2026


Summary

THG are looking for a new Business Administrator Apprentice. You will be studying toward your Business Administration apprenticeship L3
Wage £16,224 a year
Minimum wage rates (opens in new tab)
Training course Business administrator (level 3)
Hours 39 hours a week
Start date Monday 16 November 2026
Duration 1 year 3 months
Positions available 1


Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

To support the Post Dispatch Communications, Carrier Claims and Returns functions, helping deliver a seamless end-to-end delivery and returns experience for customers and clients, from order dispatch through to resolution of any delivery, claims or return issues.

Key Responsibilities:

  • Post Dispatch Communications

    • Act as the voice of the customer for delivery excellence, helping improve touchpoints across the order-to-delivery journey for outbound and inbound shipments.
    • Support the day-to-day relationship with our Post Dispatch Communications 3rd party provider (parcelLab), and help manage courier delays to reduce their impact on contact rates.
    • Assist with onboarding new couriers, clients, sites and carrier services, setting up parcelLab/STS configurations and appropriate communication flows and brand tone.
    • Support regular performance reviews of Post Dispatch Communications, maintaining metrics and reporting and helping communicate results and recommendations to stakeholders and clients.
    • Collaborate with cross-functional teams across Ingenuity and PLC to support a seamless experience and identify revenue opportunities.
  • Carrier Claims

    • Support timely, accurate submission of claims to carriers, including required documentation (DORs, invoices), and maintain accurate records of claims and outcomes.
    • Help agree claims processes as part of onboarding new couriers and fulfil-only clients.
    • Support analysis of claims data (accepted vs. rejected, by volume and value) and help identify ways to reduce rejected claims.
    • Work with Finance to help reconcile agreed claim values and progress outstanding payments.
    • Collaborate with Courier, Logistics, BI and Customer Service to support an efficient claims process and maximise claim values.
  • Returns

    • Support the day-to-day relationship with ZigZag, acting as an internal and external point of contact for return queries and onboarding new clients (rate cards, agreed costs).
    • Support regular reviews of returns performance, helping raise and resolve issues, and stay informed on trends in reverse logistics.
    • Collaborate with cross-functional teams to support a seamless returns experience, competitive return costs and revenue opportunities.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

See breakdown
Save jobNot relevant
View details

It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

See breakdown
Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

See breakdown
Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

Where you'll work

Meridian House
Gadbrook Way
Cheshire
Cheshire CW9 7RA


Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider BABINGTON BUSINESS COLLEGE LIMITED
Training course Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)

What you'll learn

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:

  • write letters or emails, create proposals, perform financial processes, record and analyse data.
  • Examples include MS Office or equivalent packages.
  • Able to choose the most appropriate IT solution to suit the business problem.
  • Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
  • Makes recommendations for improvements and present solutions to management.
  • Drafts correspondence, writes reports and able to review others' work.
  • Maintains records and files, handles confidential information in compliance with the organisation's procedures.
  • Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement.
  • Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
  • Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation.
  • Demonstrates ability to influence and challenge appropriately.
  • Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
  • Uses the most appropriate channels to communicate effectively.
  • Demonstrates agility and confidence in communications, carrying authority appropriately.
  • Understands and applies social media solutions appropriately.
  • Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard.
  • Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
  • Is able to review processes autonomously and make suggestions for improvements.
  • Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
  • Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
  • Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
  • Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
  • Manages resources e.g. equipment or facilities.
  • Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
  • Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report.
  • Plans required resources to successfully deliver projects.
  • Undertakes and leads projects as and when required.

Get help with your application

Your very own career expert that helps elevate your application to the next level.

Get help applying for this job

Training schedule

Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 15 month Apprenticeship, you will have obtained your Business Administration L3 Apprenticeship.


Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Administrative Skills
  • Attention to Detail
  • Customer Care Skills
  • IT Skills
  • Number Skills
  • Organisational Skills
  • Problem Solving Skills
  • Teamworking
  • Communication Skills

Other requirements

The closing date guidance, if a successful candidate is found before the advertised dates, the advert will close early.


About this employer

We're home to some of the biggest names in beauty and sports nutrition - including LOOKFANTASTIC, Cult Beauty, Dermstore, and Myprotein, the world's largest online sports nutrition brand - alongside a portfolio of owned brands.


After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab). There is a possibility of being offered a full time role after successful completion of the apprenticeship.


Ask a question

The contact for this apprenticeship is:
BABINGTON BUSINESS COLLEGE LIMITED
Babington recruitment team
Email: apprentice.recruitment@pgon.co.uk
Phone: 03333234050
Reference code: VAC2000057294


Apply now

Closes on Monday 9 November 2026
After signing in, you’ll apply for this apprenticeship on the company's website.
Sign in or create an account


Support links

  • [Get help](opens in new tab)
  • [Give us feedback](opens in new tab)

Lower footer links

  • [Accessibility](opens in new tab)
  • [Cookies](opens in new tab)
  • [Privacy](opens in new tab)
  • [Terms and conditions](opens in new tab)

© Crown copyright

Trusted by 25,000+ job seekers

“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”

Jessica, London

Get help applying for this job

Skills

attend to detail
customer service
identify digital competence gaps
apply numeracy skills
work in an organised manner
solve problems
communication
operations management

Location

Rudheath, Northwich CW9 7RA, UK

Sign up to applySee more jobs like this