Role Overview:

This is a dynamic role that will include learning and developing skills and knowledge from several different roles. This includes, but is not limited to; compliance testing, software testing and communications and business support.

What you’ll be doing:

• Complete all required checks, as specified by regional project leader & report any/all problems found in firmware/game titles.
• Ensure all bugs are identified and thoroughly investigated.
• Ensure all bug information, including classification, is accurately recorded and legibly written in preparation for the Team Leader to sign off and submit.
• Follow and complete all test cases provided & ensure all relevant procedures are followed.
• Thoroughly test all submissions to ensure compliance with the Technical Requirements Checklist across all supported platforms, including PSVR.
• Quickly learn any updated CertOps procedures and/or TRC requirements and alter testing accordingly
• Create all applications in readiness for compliance testing (labelling, mastering checks, encryption, etc.).
• Help to prepare training materials
• General administration functions
• Facilitate business support
• Ensure the correct people are assigned to any incoming support tickets
• Collaborate with internal teams to ensure that information provided is accurate and relevant
• Identify, develop, produce and disseminate communications both internally and externally through various channels
• Provide accurate progress updates to direct line manager, when requested
• Identify process inefficiencies and suggest possible improvements
• Be an advocate for change and continuous improvement

What we are looking for:

Technical Ability:

• Exceptional written and verbal communication skills
• Understanding gaming console(s) is an advantage, however not vital – as long as you feel you have a technical and curious attitude, we can offer training and development.
• Understanding of PC/Laptop usage – MS Office (Outlook, Word, xls)

Communication/Collaboration:

• Style and Impact - The ability to adapt behaviour appropriately to a range of personality and cultures.
• Inclusivity - The ability to work collaboratively with others to achieve common goals.
• Handling Change - Able to adapt and thrive in a fast-paced environment.
• Exceptional written and verbal communication skills

Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.