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Business Administration Apprenticeship
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About the Role
Provide administrative support for the Academic Services team and be responsible for areas within Registry Academic Services, which is primarily the student records and the assessment records for students.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What You'll Do at Work
- Undertake key aspects of administration relating to all areas of the Academic Services Team
- Collating and storing highly confidential documentation
- Communicating with staff across the organisation and partner institutions
- Inputting data onto a Student Records System (Thesis) and other systems as and when required
- Checking reports for accuracy and highlighting any errors or discrepancies
- Data quality and accuracy when updating systems
- To be involved with the organisation and operation of various Ceremonies / Events
- To deal with queries by e-mail and face-to-face from academic and administrative colleagues and students in relation to Academic Services
- At peak periods, there may be a requirement to work flexibly as necessary
- To undertake other appropriate duties as required by the Assistant Registrar.
- Use of Microsoft Office applications including Word, Excel, Outlook, Teams and SharePoint
- To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems
Where You'll Work
891 Greenford Rd,
Greenford
UB6 0HE
Training Details
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training Provider
METAGEDU APPRENTICESHIPS LTD
Training Course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What You'll Learn
Course Contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
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Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training Schedule
Business Admin Level 3.
Essential Qualifications
- GCSE in:
- Maths (grade 4-9)
- English (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative skills
- Organisation skills
- Attention to detail
- Customer care skills
Other Requirements
£18,000.
About Global Banking School (GBS)
Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Qualification
Business Administration Level 3 Apprenticeship Qualification.
The qualifications and experience gained on this Apprenticeship will allow you to apply for further roles within this sector.
Contact Information
The contact for this apprenticeship is:
METAGEDU APPRENTICESHIPS LTD
Karina Khosla
kkhosla@metagedu.io
07375 552735
Reference Code
The reference code for this apprenticeship is VAC2000041132.
Closing Date
Closes in 30 days (Friday 7 August 2026)
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