Business Administration Apprenticeship

This is an exciting opportunity to join a local business, Caswell Maintenance Services, whilst studying for a recognised level 2 qualification.

The role will be based at our Head Office in Wendover, Bucks, you will have the opportunity throughout your apprenticeship to spend time in several areas of the business.

What you'll do at work

• Provide administration support to the team as required
• Assist in covering for other duties and team members when required in all areas of the business and relevant departments
• Health & Safety; compliance updates on project works
• Collating and filing project paperwork
• Issuing purchase orders to sub-contractors ensuring orders/contracts are all in place and assisting with general duties, but all training will be given

This list of responsibilities and duties is not exhaustive, and the company will expect you to perform other duties relevant to the job title

Apprenticeships include time away from working for specialist training.

You’ll study to gain professional knowledge and skills.

Training provider

BUCKINGHAMSHIRE COLLEGE GROUP

Training course

Administration assistant (level 2)

What you'll learn

Course contents

• Receive, retrieve, process, record and store information and data.
• Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
• Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
• Handle and communicate information in line with organisational policies, procedures and security requirements.
• Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
• Plan and review administration tasks allocated by supervisor.
• Maintain professional relationships with stakeholders.
• Monitor and report on the use of resources such as materials, equipment and supplies.
• Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
• Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
• Use continuing professional development including self-reflection to support current and future training and development needs.
• Use communication tools to respond to stakeholders using professional language and organisational etiquette.
• Operate within agreed health and safety standards.
• Use time management tools to meet deadlines.
• Handle feedback following expected professional etiquette.
• Maintain wellbeing, accessing organisational support mechanisms if required.
• Review and check own work.
• Use cloud services to share documents for use and or collaboration.
• Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
• Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.