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Business Administration Assistant Apprentice
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Business Admin Assistant Apprentice
A fantastic opportunity to join Indurent as a Business Admin Assistant Apprentice, supporting the running of our Stockport office and wider team. You will gain hands-on experience in office administration and business operations while working towards a recognised apprenticeship qualification with one of The Sunday Times Best Places to Work.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This is an excellent opportunity for an enthusiastic and organised individual to begin their career in business administration with Indurent, a leading UK industrial and logistics business.
Based in our Stockport office, the Business Administration Assistant Apprentice will provide practical support to the administration team and wider business. The role will help ensure the office runs smoothly, visitors receive a professional welcome, colleagues are well supported and key day-to-day processes are completed accurately and efficiently.
You will be part of a friendly, professional and collaborative team, gaining experience across a wide range of office and business administration activities.
This may include:
- Welcoming visitors and supporting front-of-house activity in a professional and friendly way
- Helping to organise meeting rooms, refreshments, lunches and office events
- Supporting diary management, travel arrangements, hotel bookings and meeting coordination where required
- Assisting with office supplies, stock-taking, post, couriers and general office organisation
- Supporting onboarding activity for new starters, including helping colleagues settle into the office environment
- Helping maintain office equipment, stationery, supplies and shared spaces
- Supporting expense processing, document management and general administration tasks
- Liaising with colleagues across teams including HR, IT, Finance, Asset Management and Facilities Management
- Supporting business projects, events and team activities as required
- Learning how to use key business systems such as Microsoft Office, Teams, SharePoint and other internal platforms
- Helping promote a positive office culture by being helpful, proactive and professional
As part of the apprenticeship, you will receive structured training and support while developing the knowledge, skills and behaviours required for a career in business administration. This will include necessary mandatory learning for our sector. You will also gain valuable experience working within a business that values collaboration, accountability, curiosity, fairness and a dynamic approach to work.
Indurent is proud to have been recognised as one of The Sunday Times Best Places to Work in 2024, 2025 and 2026. We invest in our people through learning, wellbeing, inclusion, social events and career development opportunities. This role would suit someone who is keen to learn, enjoys helping others, has strong attention to detail and wants to build confidence in a professional office environment.
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Where you'll work
2 Stockport Exchange
Railway Road
Stockport
SK1 3GG
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE TRAFFORD AND STOCKPORT COLLEGE GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
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Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Essential qualifications
- GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
- Patience
- Willing to learn new skills
- Microsoft Office skills
- Confidentiality when required
- Good timekeeping
- Professional attitude
- Organised
- Respectful and trustworthy
- Able to work in a busy office
Other requirements
This is a busy office-based role where priorities can change quickly. The successful candidate will need to be comfortable supporting a range of tasks, dealing with colleagues and visitors, keeping shared spaces organised and completing administrative work accurately.
Some tasks may be routine, such as ordering supplies, setting up meeting rooms, booking travel and accommodation, managing post or updating records, but these activities are important to keeping the office and wider business running smoothly. The role requires professionalism, reliability, discretion and a willingness to learn.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
There may be opportunities for future progression within Indurent for the right candidate, subject to successful completion of the apprenticeship, business needs and performance.
The apprenticeship will provide a strong foundation for a career in business administration, office management, personal assistant support, team coordination, HR, facilities, customer service or wider business operations.
The contact for this apprenticeship is:
THE TRAFFORD AND STOCKPORT COLLEGE GROUP
Apprenticeships
apprenticeships@tscg.ac.uk
0161 886 7461
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