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Business Administrator Apprentice
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Join our growing catering company as a Business Administration & Marketing Apprentice
You’ll gain hands-on experience across marketing, social media, events, customer service and business administration, working closely with our team and helping shape the future of the business.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Business Administration & Marketing Apprentice, you will become an important part of our growing catering business and gain practical experience across a wide range of areas. This is a varied role where no two weeks will necessarily be the same. You will work closely with the directors and wider team, supporting the day-to-day running of the business while developing your administration, marketing and communication skills.
Your role could include:
- Supporting our social media activity across Instagram, Facebook, TikTok and LinkedIn, including creating content, writing captions, planning posts and helping develop new ideas
- Creating and updating marketing materials, including promotional graphics, menus, brochures, presentations and other business documents
- Helping with photography and video content from weddings, corporate events, festivals, popups and other catering events
- Updating and maintaining customer, supplier and business records, spreadsheets and databases
- Assisting with enquiries and customer communication, helping to provide a professional and friendly service from the initial enquiry through to the event
- Supporting the organisation and administration of events, including preparing documents, checking information and helping the team stay organised
- Carrying out general office and business administration tasks, including fi ling, data entry, document preparation and organising digital records
- Helping with marketing campaigns and researching new opportunities, local events, venues and potential customers
- Monitoring social media engagement and helping us understand what content works best and how we can continue to grow our online presence
- Supporting the directors with a variety of projects as the business continues to develop and expand
You will have the opportunity to see how a real hospitality business operates behind the scenes, from marketing and customer enquiries through to event preparation and delivery. You will also work alongside an experienced team and gain an understanding of the different areas involved in running a growing business.
We are looking for someone who is enthusiastic, organised, willing to learn and comfortable bringing their own ideas to the table. Creativity and an interest in social media and marketing would be an advantage, but full training and support will be provided.
As the business grows, there will be opportunities to take on more responsibility, develop your skills and become an important part of the team.
Where you'll work
99 High Street
DE14 1LJ
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BURTON AND SOUTH DERBYSHIRE COLLEGE
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Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
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Training schedule
Level 3 Business Administrator apprenticeship standard (can include level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.
Essential qualifications
GCSE in:
Maths and English (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Other requirements
This is a varied and hands-on apprenticeship, so the working environment can change depending on the business and events we are working on.
Most of the role will be office/business based, working on a Mac and supporting the team with administration, marketing and customer communication.
You may have the opportunity to attend and support weddings, corporate events, festivals and other exciting catering events.
Some events may take place in the evenings, at weekends or outdoors, depending on the event schedule.
You may be on your feet for periods of time when supporting events and helping the wider team.
A driving licence is not essential, although it would be helpful due to the nature of our catering and events business.
Working hours are fl exible and will vary depending on business demand and scheduled events.
Most importantly, we are looking for someone who is enthusiastic, willing to learn and keen to get involved in different areas of the business.
About this employer
Because it’s something more than just a food! Please tell us something more about your event, we have them all covered and we try our best to make your event the most remarkable.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay opens in new tab.
This apprenticeship offers the opportunity to develop a long-term career within our growing business. Subject to performance and business needs, there may be an opportunity to progress into a permanent full time position after successfully completing the apprenticeship.
As the company continues to grow, there will also be opportunities to take on more responsibility in areas such as marketing, social media, business administration, customer relations and event coordination. We want to support the right person in developing their skills and progressing within the business.
The contact for this apprenticeship is:
BURTON AND SOUTH DERBYSHIRE COLLEGE
Bethany Spurr
Bethany.Spurr@bsdc.ac.uk
07966 467962
The reference code for this apprenticeship is VAC2000053518.
Closes in 16 days (Friday 2 October 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.
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