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Business Administrator Apprentice
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Business Administrator Apprentice
CAM Group Services in Geddington are looking for a Business Administrator Apprentice to join their team. Cam Group will soon be moving to new premises in Kettering. As an apprentice with them, you will be carrying out all the day-to-day duties in a busy office environment.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
CAM Group Services are based in Geddington, which is a village location, until they move to Kettering.
This company offers top quality electrical services to domestic, commercial, and industrial customers, and every customer receives electrical certification upon work completion.
They now need a Business Administrator Apprentice to join the business.
A bit about the role:
They are looking for a confident, enthusiastic, and organised Business Administrator Apprentice to join the team.
This is a varied role, giving you the opportunity to gain experience across general administration, customer service, office support, and marketing while working towards your Business Administration qualification.
You will be a key point of contact for customers, so they are looking for someone who is confident speaking on the telephone, professional in your approach, and enjoys dealing with people.
What are the key responsibilities:
- Mainly administration, so general day-to-day office administration.
- Answering and making telephone calls, responding to emails, and customer enquiries.
- Updating records, databases, and spreadsheets, filing, and organising paperwork and electronic documents.
- Assisting with invoices, quotes, and purchase orders, booking appointments, and coordinating schedules.
- Supporting the wider team with administrative tasks and helping to keep office systems organised and up to date.
As well as this, you will be providing good Customer Service:
- Speaking professionally and confidently with customers over the phone and responding to customer enquiries and passing information to the relevant team members.
- Providing a friendly and professional customer experience and following up customer enquiries when required.
- Building positive relationships with customers and colleagues.
- Attending customer meetings.
You will be involved with marketing:
- Making outbound marketing calls and assisting with social media content and updates.
- Helping to create simple marketing materials and posts and supporting the business with online marketing activities.
- Gathering content from the business where appropriate and helping to maintain the company’s social media presence.
- Assisting with promotional campaigns and other marketing activities.
Ask yourself:
- Are you someone who is confident and outgoing, comfortable speaking to customers on the telephone, able to communicate clearly and professionally?
- Friendly and approachable, organised, and reliable?
- Keen to learn and develop new skills?
- Comfortable using computers and willing to learn new software and able to work well as part of a team?
- Professional and customer-focused, positive, enthusiastic, and willing to get involved in a variety of tasks?
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A full driving licence would be beneficial, as their current office is based in a village location, and public transport can be limited. The business may relocate to Kettering in the near future, so this is not necessarily an essential requirement.
Where you'll work
8 The Woodlands
NN14 1BE
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BEDFORD COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- write letters or emails
- create proposals
- perform financial processes
- record and analyse data
Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
Produces accurate records and documents including:
- emails
- letters
- files
- payments
- reports and proposals
Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation, e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
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Takes responsibility for initiating and completing tasks, manages priorities, and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources, e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics, e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Level 3 Business Administration
Level 2 Functional Skills English and maths
Desirable qualifications
- GCSE in:
- English (grade 9 - 3)
- Maths (grade 9 - 3)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- good timekeeping
- Attention to detail
- Organisation skills
Other requirements
Candidates must attend an initial interview with a member of the Bedford College Apprenticeship Recruitment Team. Please note this is part of the recruitment process and must be completed in order for your application to be progressed to the next stage.
Please consider how you will get to work each day. Please be aware that the closing date is subject to change without prior notice.
Look at the location of the employer and be sure you can get there.
We offer top-quality electrical services to domestic, commercial, and industrial customers. We are NICEIC registered and approved contractors, which means every customer receives electrical certification upon work completion.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Practical experience across administration, customer service, and marketing.
- A varied role within a growing business.
- Support and training throughout your apprenticeship.
- The opportunity to develop into a permanent position within the business on completion of your apprenticeship.
- A friendly and supportive working environment.
- Opportunities to take on additional responsibility as your confidence and skills develop.
The contact for this apprenticeship is:
BEDFORD COLLEGE
Julie Carter
jcarter@bedford.ac.uk
(01536) 413508
The reference code for this apprenticeship is VAC2000051155.
Closes in 19 days (Tuesday 22 September 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.
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