Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training Provider

REALISE LEARNING AND EMPLOYMENT LIMITED

Training Course

Business administrator (level 3)

Understanding Apprenticeship Levels (opens in new tab)

What You'll Learn

Course Contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training Schedule

Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and Off-the-job training will follow the time allocations outlined in the Occupational Standard and be incorporated into your day.

You will be working towards the Business Administrator Level 3 apprenticeship standard, which includes:

• Knowledge, Skills and Behaviours
• Business Administrator L3 Apprenticeship Standard
• Functional skills in Maths and English if required

This will be delivered by your dedicated training provider, Realise.

Desirable Qualifications

• GCSE in:
  • Mathematics (grade 4)
  • English Language (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

About This Employer

Ameon Utilities Ltd are an established independent connections provider (ICP), delivering high-quality, cost-effective multi-utility installations that power the construction industry. We specialise in the safe, efficient, and sustainable delivery of Electricity, Gas, and Water connections throughout the UK, providing a complete service from design to installation. https://www.ameonutilities.co.uk/ (opens in new tab)

After This Apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Full-time administrative role, opportunities to progress with a busy expanding company. On-site parking and local bus routes.

Ask a Question

The contact for this apprenticeship is:
REALISE LEARNING AND EMPLOYMENT LIMITED
Samuel Ackah
Samuel.Ackah@realisetraining.com
0333 444 3973

The reference code for this apprenticeship is VAC2000054609.

Apply Now

Closes in 27 days (Monday 19 October 2026)
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