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Business Administrator Apprentice
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Northern Skills are recruiting on behalf of Vixen Surface Treatments, who are looking for a hardworking, motivated, and enthusiastic candidate to join their team. During the course of this apprenticeship, you will be learning the role of a business administrator while also gaining a qualification.
About the Role
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work:
- General administration, i.e. typing, filing, photocopying, faxing
- Typing of quotations and dealing with sales engineers on a daily basis
- Answering phone calls and liaising with customers on the telephone and face to face
- Database management
- Monitoring our websites, making sure all information is up to date
- Scheduling social content throughout the week
- Communicating with contacts regarding testimonials and remarketing
- Keeping our third-party digital agency up to date and providing content when needed
- Research into promotional opportunities, such as magazine advertisements
- Keep up to date with the industry and our competitors
Where you'll work:
UNIT 73 JAY AVENUE
TEESSIDE IND EST
THORNABY
TS17 9LZ
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider:
MIDDLESBROUGH COLLEGE
Training course:
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab).
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- Write letters or emails
- Create proposals
- Perform financial processes
- Record and analyse data
Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
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Produces accurate records and documents including:
- Emails
- Letters
- Files
- Payments
- Reports
- Proposals
Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation, e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources, e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics, e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule:
Business Administrator Level 3 Apprenticeship Standard
Day release at Middlesbrough College
Essential qualifications:
- Maths and English (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
About the Company
Founded in 1990, Vixen has enjoyed continual growth and has built up a reputation as a leading name in the surface treatment industry, supplying machines to customers throughout the UK and worldwide. Supplying machines to well-established customers in many different industries throughout the UK and worldwide, our success can be based on many attributes.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Depending on the circumstances of the business, upon completion of the apprenticeship programme, there could be a potential position of employment available.
Contact Information
The contact for this apprenticeship is:
MIDDLESBROUGH COLLEGE
The reference code for this apprenticeship is VAC2000050095.
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