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Business Administrator Apprentice (Level 3)
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Business Administrator Apprentice (Level 3)
Good Access. Redhill (RH1 1PL)
Closes in 10 days (Friday 9 October 2026 at 11:59pm)
Posted on 28 September 2026
Summary
Join Good Access in Redhill as a Business Administrator Apprentice. Gain hands-on experience supporting training programmes for organisations across the UK while completing a Level 3 apprenticeship with East Surrey College. Enjoy training, mentoring and opportunities for career progression.
Wage
£15,600 to £24,784.50, depending on your age
[National Minimum Wage Minimum wage rates](opens in new tab)
Salary will be reviewed every 12 months based on your progress, performance and development.
Work
What you'll do at work
- Core administration.
- Maintaining organised digital filing systems.
- Updating our Training Management System (TMS), CRM and internal databases.
- Assisting colleagues with day-to-day administration.
- Preparing documentation for meetings and supporting internal communications.
- Using Microsoft Outlook, Teams, Excel, Forms and SharePoint.
- Learning how business administration supports a growing organisation.
- Identifying opportunities to improve administrative processes as your confidence develops.
- Support our training programmes including Oliver McGowan Training and Neuro-inclusion workshops.
- Booking and schedule training courses.
- Preparing attendance registers and certificates.
- Liaise with trainers and venues.
- Helping to prepare reports for NHS Trusts and other clients.
- Organise training materials and digital resources.
This role is ideal for someone who enjoys organisation, planning, problem solving and helping things run efficiently.
Where you'll work
The Belfry
60 Station Road
Redhill
RH1 1PL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
EAST SURREY COLLEGE
Training course
Business administrator (level 3)
[Understanding apprenticeship levels](opens in new tab)
What you'll learn
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages.
Able to choose the most appropriate IT solution to suit the business problem.
Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
Makes recommendations for improvements and present solutions to management.
Drafts correspondence, writes reports and able to review others' work.
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Maintains records and files, handles confidential information in compliance with the organisation's procedures.
Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement.
Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation.
Demonstrates ability to influence and challenge appropriately.
Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
Uses the most appropriate channels to communicate effectively.
Demonstrates agility and confidence in communications, carrying authority appropriately.
Understands and applies social media solutions appropriately.
Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard.
Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
Is able to review processes autonomously and make suggestions for improvements.
Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
Manages resources e.g. equipment or facilities.
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report.
Plans required resources to successfully deliver projects.
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Undertakes and leads projects as and when required.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
About this employer
Good Access (Valentina Group Ltd) is one of the UK's fastest-growing accessibility, training and consulting organisations. We help organisations create more accessible and inclusive workplaces through practical training, consultancy and advice. Our clients include NHS Trusts, local authorities, charities and businesses throughout the UK. Our work covers such areas as:
- Workplace Accessibility.
- Neuro-inclusion.
- Disability Awareness.
- Oliver McGowan Mandatory Training.
- Accessibility Consultancy.
- Inclusive Leadership.
[http://www.goodaccess.org](opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions. You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay [opens in new tab](opens in new tab).
Successful apprentices will have opportunities to progress into permanent roles across areas such as:
- Training operation.
- Business administration.
- Customer service.
- Finance.
- Sales.
- Marketing.
- Project support.
- Business development.
As Good Access continues to grow, we'll provide ongoing training and development to help you build a rewarding long-term career with us.
Ask a question
The contact for this apprenticeship is:
Good Access.
Ged Bretherton
ged@goodaccess.org
07717531853
The reference code for this apprenticeship is VAC2000055716.
Apply now
[Closes in 10 days (Friday 9 October 2026 at 11:59pm)](opens in new tab)
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