Find an apprenticeship
Business Administrator Apprentice
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Business Administrator Apprentice
Location: MADELEY (TF7 4JB)
Employer: CLEVELAND CLEANING LTD
Closing Date: 24 days (Saturday 31 October 2026 at 11:59pm)
Posted on: 6 October 2026
Summary
Start your career in a supportive office where you'll gain hands-on experience in business administration, customer service, payroll support, HR administration, and operational systems. With the potential to progress into a permanent role, this is an excellent opportunity to build a long-term career with a growing family-run business.
Wage:
- £12,480 for your first year, then could increase depending on your age
- National Minimum Wage rate for apprentices
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Learning and using our CleanLink management system
- Maintaining employee records and ensuring information is kept accurate and up to date
- Assisting with new starter administration and employee documentation
- Supporting the administration of holidays, sickness, and absence
- Assisting with payroll preparation, including checking employee hours and records
- Helping to deal with basic employee payroll queries
- Answering incoming telephone calls and directing enquiries to the appropriate member of the team
- Communicating professionally with employees, customers, and suppliers by telephone, email, and messaging systems
- Monitoring incoming office emails and assisting with routine enquiries
- Uploading and maintaining documents within company systems
- Data entry and general record keeping
- Filing and maintaining electronic records
- Assisting with stock and uniform requests
- Supporting the administration of employee training and induction records
- Helping to ensure employee information and documentation is complete
- Assisting the management team with day-to-day operational administration
- Preparing basic reports, spreadsheets, and documents
- Learning how cleaning contracts are administered and supported from the office
- Supporting customer service and helping ensure enquiries are followed up
- General office administration and other reasonable duties as required
As the apprentice develops within the role, they will be encouraged to take greater responsibility for their own areas of administration. This list is not exhaustive, and full training will be provided.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
- SBC TRAINING LIMITED
Training course
- Business administrator (level 3)
What you'll learn
Skilled in the use of multiple IT packages and systems relevant to the organisation to:
- Write letters or emails, create proposals, perform financial processes, record and analyse data.
- Choose the most appropriate IT solution to suit the business problem.
- Update and review databases, record information, and produce data analysis where required.
- Produce accurate records and documents including: emails, letters, files, payments, reports, and proposals.
- Make recommendations for improvements and present solutions to management.
- Draft correspondence, write reports, and review others' work.
- Maintain records and files, handle confidential information in compliance with the organisation's procedures.
- Coach others in the processes required to complete these tasks.
- Exercise proactivity and good judgement.
- Make effective decisions based on sound reasoning and deal with challenges in a mature way.
- Seek advice from more experienced team members when appropriate.
- Build and maintain positive relationships within their own team and across the organisation.
- Demonstrate ability to influence and challenge appropriately.
- Become a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrate good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms.
- Use the most appropriate channels to communicate effectively.
- Demonstrate agility and confidence in communications, carrying authority appropriately.
- Understand and apply social media solutions appropriately.
- Answer questions from inside and outside of the organisation, representing the organisation or department.
- Complete tasks to a high standard.
- Demonstrate the necessary level of expertise required to complete tasks and apply themselves to continuously improve their work.
- Review processes autonomously and make suggestions for improvements.
- Share administrative best-practice across the organisation, e.g., coach others to perform tasks correctly.
- Apply problem-solving skills to resolve challenging or complex complaints and be a key point of contact for addressing issues.
- Positively manage the expectations of colleagues at all levels and set a positive example for others in the workplace.
- Make suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment.
- Manage resources, e.g., equipment or facilities.
- Organise meetings and events, take minutes during meetings, and create action logs as appropriate.
- Take responsibility for logistics, e.g., travel and accommodation.
- Use relevant project management principles and tools to scope, plan, monitor, and report.
- Plan required resources to successfully deliver projects.
- Undertake and lead projects as and when required.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Requirements
Desirable qualifications:
- GCSE in: English (grade 4)
- Mathematics (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills:
- Communication skills
- Organisation skills
- Team working
- Initiative
About this employer
Cleveland Cleaning Ltd is an established, family-run commercial cleaning company providing cleaning services to businesses and organisations across Shropshire and the West Midlands. Our office team supports a large workforce of cleaning operatives working across a wide range of customer sites. The apprentice will therefore gain first-hand experience of working within a busy operational business and communicating with employees, managers, customers, and suppliers. We pride ourselves on providing a professional service while maintaining the friendly and approachable culture of a family-run business.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
Ask a question
The contact for this apprenticeship is:
- SBC TRAINING LIMITED
- Colin Preece
- colin.preece@sbc-training.co.uk
- 01743 454810
The reference code for this apprenticeship is: VAC2000054584
Apply now
Closes in 24 days (Saturday 31 October 2026 at 11:59pm)
Sign in or create an account
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills