Find an apprenticeship
Business Administrator Apprentice
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About the Role
Our administration team are the first point of contact for patients, relatives and professionals, and make sure that patients receive timely care from both the surgery and partner organisations. By having a positive attitude our administration team are able to set the tone for the rest of the patient experience with the practice.
Main Duties
- Responding to the full range of patient enquiries and requests
- Supporting patients to receive appropriate and timely care through booking appointments and signposting to more appropriate alternative care pathways
- Receiving and managing requests for repeat medications, reports and fit notes
- Receiving requests and enquiries from other health care organisations proactively inviting patients for routine tests, investigations and long term condition care
- Supporting the general administrative work that is essential to the functioning of the wider practice team
- Supporting the safeguarding team within the practice with scheduling and general admin
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
To succeed in these main duties, the successful applicant will need to be able to communicate effectively and compassionately in person, by telephone and via electronic means. Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Skills and Competencies
- Exercises proactivity and good judgement
- Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way
- Builds and maintains positive relationships within their own team and across the organisation
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms
- Completes tasks to a high standard
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines
- Uses relevant project management principles and tools to scope, plan, monitor and report
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Earnings
Your earnings can increase over time with an apprenticeship. Find out about potential future pay. All of our previous apprentices have remained with the practice and are now in substantive roles.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills