Job Description

Role Overview

Support the delivery of projects involving the design, supply, installation, and maintenance of commercial catering equipment. Assist with project administration, scheduling, document management, customer communications, and ensuring projects are completed efficiently and on time.

Work Activities

• Provide administrative support to Project Managers across multiple projects
• Coordinate and monitor project tasks, activities, and timelines
• Prepare, organise, maintain, and update project documentation and records
• Schedule and coordinate meetings, including preparing agendas and distributing minutes where required
• Arrange stock deliveries, transport, and logistics to project sites
• Track project expenses and assist with budget monitoring
• Raise purchase orders (POs), process invoices, and maintain accurate financial records
• Assist in preparation of payment applications and proactively follow up on outstanding payments
• Compile and prepare documentation requested by Project Managers and customers
• Assist with the preparation and submission of client quotations and proposals
• Create and maintain project progress reports and status updates
• Liaise with suppliers, customers, and internal departments to support project delivery
• Ensure project information is accurate, up to date, and easily accessible
• Support continuous improvement of project administration processes and procedures

Work Location

UNIT A1
AXIS POINT
HILL TOP ROAD
HEYWOOD
OL10 2RQ

Training Details

On-the-Job Training

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

Specialist Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training Provider

HOPWOOD HALL COLLEGE

Training Course

Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)

Course Contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports, and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.