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Business Administrator L3 Apprentice
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Home-Start Sutton is seeking an enthusiastic Apprentice
Home-Start Sutton is seeking an enthusiastic Apprentice to provide vital administration, digital, and marketing communication support to our team. This role is perfect for an individual starting a career in business administration, non-profit management, or digital marketing. You will help keep our operations smooth and our community engaged.
Key Responsibilities
Digital and Social Media Support
- Schedule social media posts across Facebook, Instagram, and LinkedIn
- Design engaging graphics and flyers for local fundraising events using Canva
- Draft monthly newsletters to update volunteers, donors, and community partners
- Support the maintenance of the charity website by updating events, news blogs, and resource links
- Grow our WhatsApp Channel to keep families connected with local drop-in sessions
Business and Office Administration (including CRM Support)
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- Enter accurate referral data into Charitylog CRM (our case management system) for new families and children
- Track volunteer activity logs within the CRM, matching volunteers to local support opportunities
- Run weekly CRM data quality checks to fix missing information, phone numbers, or addresses
- Generate basic impact reports from Charitylog to assist managers with funding applications
- Support in monitoring the central email inboxes and when necessary, answer routine inquiries from the public
- Prepare resources and meeting rooms for volunteer training and charity trustee sessions
- Order and monitor office supplies, including marketing flyers and event banners
Events and Project Assistance
- Promote local fundraising initiatives, such as Quiz Nights and community fairs
- Support family drop-in logistics for local groups
- Collect and archive family stories, testimonials, and photos for impact reporting
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Supporting the work of the charity
- Support the implementation and review of all Home-Start policies and procedures
- Comply with the charity’s administration, monitoring, and financial systems
- Contribute to and support the development of the Home-Start network locally, regionally, and nationally
- Implement the policies of Home-Start Sutton including equality and diversity, safeguarding, health, and safety.
- Seek opportunities to promote the service across Sutton and online
The post holder may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post as detailed above. Home-Start Sutton is committed to safer recruitment practice as an important part of safeguarding and protecting children
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