Spire Healthcare
Business Administrator
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Spire Healthcare, Cardiff | Pontprennau | Business Administrator | Permanent, part-time
Spire Cardiff Hospital are looking for a detail-oriented and customer-focused Business Administrator to join our team on the bank. In this role, you will ensure the smooth running of administrative processes within the hospital, maintaining strict compliance with Spire procedures and supporting financial processes.
Key Responsibilities:
- Respond to patient queries professionally and compassionately, both system-based and face-to-face.
- Process billing promptly and accurately, resolving issues and liaising with internal teams and shared services.
- Perform cashiering duties, reconciliations, and post entries to accounting systems.
- Coordinate payments for invoices, consultant fees, and patient refunds.
- Monitor overdue vendor debt and arrange collections where necessary.
- Support other administrative tasks as required.
Who we are Looking For:
Skills:
- Strong numeracy and Excel skills.
Experience:
- Accounts Payable, Purchase Ledger, or basic accounts experience (advantageous but not essential).
Behaviours:
- Passion for delivering excellent customer service
- Strong planning and organisational skills
- Problem-solving mindset with a focus on continuous improvement
- Effective communication and collaboration
- High attention to detail and standards
- Ability to handle confidential information and adapt to flexible work processes.
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Contract:
Permanent
Shifts available:
Part time 22.5hrs per week | Monday - Friday 09:00 - 17:00
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package designed to support your wellbeing, both inside and outside of work. This includes:
- 35 days’ annual leave inclusive of bank holidays (pro rata) – helping you maintain a healthy work-life balance
- Access to private healthcare and health insurance options – giving you reassurance and faster access to care
- Gym and wellbeing benefits – supporting your physical and mental wellbeing
- Free on-site parking – making your day-to-day easier
- A supportive team within a leading independent healthcare provider – where you'll feel valued and part of something meaningful
- Employer and employee contributory pension with flexible retirement options – supporting your future
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening – helping you stay on top of your health
We commit to our employees well-being through work life balance, on-going development, support and reward.
For further information about this role please contact Alison Roberts on alison.roberts@spirehealthcare.com.
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Closing date: We're reviewing applications as they come in, so early applications are encouraged.
Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.
We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.
Spire Cardiff Hospital is the largest, modern provider of private healthcare in Wales. We’re experts in a wide range of treatments and conditions, as well as being an orthopaedic centre of excellence, delivering exceptional quality of care for musculoskeletal (bone and muscle) related conditions.
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