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Business Admin/Office Support Apprentice Based at Knowle Care Home
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About Lotus Homecare
Lotus Homecare is a trusted provider of high-quality homecare services, supporting individuals living independently and comfortably in their homes. We are passionate about delivering person-centred care and seek a Business Administration Apprentice to support our growing office team.
Role Overview
As a Business Administration Apprentice, you will play a key role in supporting the daily operations of our homecare office. You’ll gain hands-on experience in administrative duties, customer service, compliance, and scheduling, while studying towards a nationally recognised qualification in Business Administration.
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Key Responsibilities
- Answer telephone calls and respond to enquiries in a professional manner
- Maintain accurate records and care documentation (digital and paper-based)
- Support recruitment processes, including arranging interviews and referencing
- Handle correspondence via email and post
- Assist with compliance checks (e.g., DBS, training, right-to-work documentation)
- Update internal databases and systems
- Liaise with care staff and clients to support smooth service delivery
- Maintain confidentiality and follow data protection policies
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Why Apply?
If you are committed and ready to take your first step into a real career with a fantastic close-knit team, then please apply now! This apprenticeship and opportunity will be highly competitive, so please don’t miss your chance!
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