London Borough of Hounslow
Business Analysis Apprentice
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About Us At Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About Our Commitment To Diversity And Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
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Our Benefits
About The Role
This role for an apprenticeship within the Digital and IT team, supporting UX and service design activities that help improve council services and deliver the Digital Strategy.
The apprentice will learn and apply business analysis techniques, including user research, process mapping, requirements gathering, service redesign, and testing of new digital solutions.
You will have a structured learning programme with an external learning provider to support you in completing the formal apprenticeship course.
About The Team You’ll Be Working In
You will be working alongside analysts, researchers, designers and developers, they will contribute to projects that put residents’ needs at the centre of service improvement while developing professional skills through structured apprenticeship training.
The role requires enthusiasm for technology, strong attention to detail, customer focus, problem solving skills, and a commitment to continuous learning and innovation.
This role will report into Business Analysis Lead
About You
You need to meet the criteria for the apprenticeship course (information will be sent).
Other than that you need to have an enthusiasm for learning and be able to combine studying and working and be able grasp a lot of information in a very short period of time.
Please note you will need to spend a minimum of 2 days a week in Hounslow House.
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Don’t meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can’t tick every box. At Hounslow, we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles!
This post is considered by the authority to be a customer-facing position; as such it falls within scope of the Code of Practice on English language requirement for public sector workers. The council therefore has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the employee specification.
The rules for those eligible for apprentice roles are set by Government including minimum qualifications and applications will be firstly filtered based on those requirements as part of the initial sifting of applications
Please note that we are unable to offer visa sponsorship for this position.
When Interviews Will Be Held And Who To Contact
Interviews for this job will be held during week commencing 25th August
When Interviews Will Be Held And Who To Contact
Interviews for this job will be held during week commencing 25th August
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