TRIA
Business Analyst
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Business Analyst
Up to £80,000 + Benefits | 2-Year Fixed Term Contract
South Bank, London (Hybrid, 4 days onsite / 1 day remote)
We are partnering with a large, multi-site transport organisation operating across the UK and internationally. With thousands of employees and a significant frontline workforce, the business is undertaking a major transformation programme to standardise processes, systems and governance across its operating companies.
This is an exciting opportunity for an experienced Business Analyst to play a key role on a high-profile workforce scheduling programme. Initially focused on the implementation and rollout of a workforce management solution across multiple operating businesses, the role will sit at the heart of a complex transformation, helping to bridge the gap between operational teams, project delivery and technology partners.
Working alongside a Project Manager and as part of a collaborative Business Analysis team, you will be responsible for understanding business processes, gathering and challenging requirements, reconciling competing priorities, and ensuring solutions deliver value across diverse stakeholder groups.
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We are looking for:
- Comfortable working in ambiguity, with experience operating in environments where governance, processes and standards are still being established
- Strong experience reconciling competing business priorities and facilitating agreement between stakeholders with differing objectives
- Confident challenging resistant stakeholders and influencing decision-making to drive positive outcomes for the programme
- Experience delivering business analysis activities across multi-site or multi-business rollouts within complex organisations
- A strong understanding of frontline workforces and the operational challenges they face
- Experience working collaboratively within a Business Analysis community, partnering with other BAs to share standards, knowledge and best practice
- A delivery-focused mindset, with a hands-on approach and willingness to get into the detail when required
- Experience within transport, travel, hospitality, logistics or retail environments
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It would be a bonus if you have:
- Experience with workforce scheduling solutions such as HASTUS or similar workforce management platforms
- Experience supporting large-scale system implementations and phased deployment approaches
- Experience working alongside system integrators, technology partners and third-party vendors
- Exposure to waterfall delivery methodologies
- Knowledge of workforce planning, rostering or scheduling processes
To apply,
please submit your CV. Shortlisted candidates will be contacted within 5 business days.
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