Welsh Ambulance Services University NHS Trust
Business Analyst 111 Digital Front End
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About the Role
This role is within the Digital Directorate providing business analysis services to digital transformation projects, programmes and services on an assignment basis. A Business Analyst will typically work on a number of assignments simultaneously; assignments will vary in scale and complexity resulting in assignments that vary from a small number of weeks to a number of months in duration.
The focus of the Business Analysis function is to clearly elicit, define and document stakeholder requirements. However, this is a 'full lifecycle' role with possible involvement from business case development to operational review, via requirements, design, development, test and implementation.
The role will be expected to lead the process of understanding end-user requirements, offering opportunities to add value and remove waste to improve business processes aided by the development and/or procurement and implementation of the right digital solutions.
Leadership, collaboration and a strong team ethic will be fundamental to the success of the role.
The role will play a key role in ensuring that our systems and processes are designed and adhere to the relevant national, local and statutory standards including quality, safety, data and design.
Welsh Language level 1 skills are desirable for this role.
Responsibilities
- Communicating complex technical issues and risks to non-technical people, requiring the ability to translate technical impacts into a language understood by business areas and to ensure that the communication has been successful.
- Liaise with clients/users to clarify details of requirements. Design, create and test moderately complex information deliverables with specified content and layout.
- Perform basic consulting activities (information gathering, analysis, problem resolution and presentation) in accordance with assignment objectives.
- Provide expertise and support to professional and project colleagues on use of Business Analysis methods and tools.
- Resolve customer needs to the application of analytical techniques; applying these techniques to identify required information characteristics.
- Communicates highly complex issues and sensitive information to a variety of internal and external stakeholders at all levels including; regional Health Board partners Suppliers, DHCW, NHS Wales and the Welsh Government. Information may have national and political implications for internal and external stakeholders. Collating and communicating relevant information to the SRO.
- Present complex data in various forms to suit the audience, using graphical and other techniques to large groups to portray the required information, offering supporting narrative as necessary.
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RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.
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The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Contact for Further Information
For further details / informal visits contact:
- Name: Keith Dorrington
- Job title: Assistant Director Digital - CCIO
- Email address: Keith.dorrington@wales.nhs.uk
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