Fair4All Finance
Business Analyst – 6 Month Fixed Term Contract (3-4 days per week)
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Business Analyst – 6 Month Fixed Term Contract (3-4 days per week)
Salary: £55,000 – £57,000 per annum (Full Time Equivalent) + excellent benefits, including 27 days holiday, 2:1 pension (up to 12% employer contribution), plus many more
Location: London/Hybrid with ideally with 1 days per week in the office
Did you know that there are at least 20m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services?
That’s nearly a third of all adults in the UK.
We are Fair4All Finance. We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.
We are continuing our work following our latest round of funding, and as a result we are now seeking an experienced Business Analyst (Process Excellence Lead) to join us during an important period of organisational change and growth.
This role is offered on an initial 6 month Fixed Term Contract basis, with 3-4 days per week initially.
This is a hands-on role with the opportunity to work across the organisation, helping us understand how we operate today, identify where we can work better and turn complex business challenges into practical, sustainable improvements.
Working across people, process, technology, data and governance, you’ll partner with colleagues to understand problems, challenge assumptions and identify the underlying needs behind proposed solutions. You’ll use structured business analysis and process improvement techniques to map current ways of working, define future-state processes and requirements, and help translate these into successful change.
You’ll work with colleagues at all levels, facilitating workshops and discovery sessions, gathering requirements and providing the analysis and insight needed to make informed decisions. Importantly, you won’t just document change – you’ll help us implement and embed it.
As a growing organisation, we need someone comfortable working with ambiguity and evolving priorities. You’ll bring structure where it’s needed, alongside the pragmatism to recognise when a proportionate approach is more valuable than process for process's sake.
Key Responsibilities
- Deliver business analysis across transformation and change initiatives, including discovery, requirements gathering, process mapping, gap and root cause analysis and options appraisal.
- Map and analyse current-state “as is” processes and design practical future-state “to be” processes, considering impacts across people, process, technology, data and governance.
- Facilitate workshops, interviews and other discovery activities to uncover underlying business problems, challenge assumptions and define clear requirements, user needs and success measures.
- Develop process maps, work instructions, standard operating procedures and other clear, accessible documentation to support implementation and adoption.
- Apply structured problem-solving and process improvement approaches to develop recommendations, business cases and practical solutions that balance organisational priorities, risks and benefits.
- Support change impact assessment, readiness, testing and implementation activities, ensuring solutions meet agreed requirements and new ways of working are successfully embedded.
- Build trusted relationships with stakeholders at all levels, providing constructive challenge and adapting your communication and facilitation style to different audiences and levels of change readiness.
- Help build organisational capability by sharing business analysis and process improvement tools, techniques and good practice with colleagues.
- Support effective change governance through appropriate documentation, RAID management, decision records and, where relevant, requirements and evaluation activity for external suppliers.
- Work flexibly across transformation priorities, contributing beyond traditional Business Analysis activities where this supports successful delivery.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Essential experience & qualifications
- Proven experience as a Business Analyst, Process Analyst, Process Excellence professional or similar, supporting business transformation, change or operational improvement.
- Strong practical experience of process mapping, requirements elicitation, workshop facilitation, root cause analysis, options appraisal and developing work instructions/SOPs.
- Strong understanding of how organisations operate across people, process, technology, data, reporting, risk, controls and governance.
- Demonstrable ability to build trusted relationships, facilitate effective discussions and constructively challenge and influence stakeholders at different organisational levels.
- Qualification, certification or significant practical experience in Lean, Lean Six Sigma, Service Design, Continuous Improvement or a related methodology.
- Ability to analyse complex information and translate it into clear requirements, recommendations and structured outputs for technical and non-technical audiences.
- Experience working collaboratively across teams and managing multiple priorities within a changing or scaling environment.
- Strong written and verbal communication skills, with excellent attention to detail and quality.
- Comfortable working with ambiguity and limited precedent, with the initiative to identify opportunities and drive activity forward independently.
Desirable experience
- Experience within financial services, another regulated environment, the not-for-profit sector or public sector.
- Experience supporting broader business change, transformation or project management activity.
- Experience of ISO 9001 readiness, Quality Management Systems or operational excellence initiatives.
- Experience coaching colleagues or building organisational capability in business analysis, process improvement or operational excellence.
- Experience supporting technology-enabled change or working with external suppliers and partners.
Person Profile
- Curious, analytical and pragmatic, with a natural desire to understand how and why things work and find practical ways to improve them.
- A strong listener who is confident asking challenging questions and constructively testing assumptions.
- Collaborative and relationship-oriented, with the credibility to engage with people at all levels.
- Organised and methodical, with strong attention to detail while retaining sight of the bigger picture.
- Self-motivated, adaptable and comfortable working independently in an environment where priorities can evolve.
- Committed to continuous improvement and aligned with Fair4All Finance’s values and mission.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Who are Fair4All Finance?
We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.
Founded in 2019, we are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.
Our vision is of a society where the long-term financial wellbeing of all people is supported by a fair and accessible financial sector.
You can find more information on us and our work at www.fair4allfinance.org.uk.
Fair4All Finance is a Disability Confident Committed scheme member.
Fair4All Finance is a Disability Confident Committed member. We’re committed to an inclusive workplace and will offer an initial interview to disabled applicants who meet the essential criteria for the role. You’ll be able to indicate this in your application.
If you do require any support or reasonable adjustments during the process, please contact us at jobs@fair4allfinance.org.uk.
Our Benefits include:
Financial Security:
- Pension (2:1 up to 12% employer contribution), group life assurance, critical illness, and income protection, family leave
Wellbeing:
- 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)
Personal & Professional Development:
- Individual discretionary Training budget
- Book Club – mission aligned, up to 4 per year
Fair4All Finance is dedicated to fostering a diverse and inclusive workplace that reflects the communities we serve. We value different perspectives, experiences, and expertise, encouraging everyone to grow and contribute fully. We welcome applications from all backgrounds, including age, gender identity, disability, marital status, race, sexual orientation, pregnancy, and socioeconomic status.
We ensure fair and equitable treatment for all team members and applicants and actively recruit from a diverse candidate pool. We are open to making reasonable adjustments to support candidates and promote flexible working for a healthy work-life balance.
To apply, submit your application via Applied by 5pm on Thursday 17th September
Please note, we reserve the right to close the role ahead of the closing date so please be sure to apply early
For informal enquiries, or if you have any technical issue with your application, please contact us at jobs@fair4allfinance.org.uk.
Please note that your application will be reviewed through a blind, unbiased process, so be sure to provide clear, specific examples in your responses to our ‘sift’ questions.
Due to the nature of our work successful applicants may be required to undergo pre-employment checks, which include employment reference, financial and criminal record checks. All checks will be role appropriate and your recruiter will confirm which checks are required. We manage our checks via TrustID.
All applicants must have an existing Right to Work in the UK and not require sponsorship at any point now, or in the future.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location