Sundayy
Business Analyst
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About The Company
Hippo is a dynamic and innovative digital consultancy dedicated to delivering transformative digital solutions across both public and private sectors. With a focus on strategy, design, and technology, Hippo strives to solve complex challenges and create lasting value for its clients. The company prides itself on fostering an agile, collaborative culture that empowers its teams to make a genuine impact. Headquartered in Leeds with multiple offices across the UK, Hippo is committed to diversity, inclusion, and continuous learning, making it an excellent environment for professionals seeking growth and meaningful work.
About The Role
Hippo is seeking a highly skilled Principal Business Analyst (Identity) to join its growing team. In this role, you will be instrumental in shaping and delivering innovative digital identity solutions for a diverse range of clients. You will work at the intersection of strategy, design, and technology, leading discovery, assessment, and delivery projects related to identity and access management (IAM). Your expertise will help clients develop secure, scalable, and well-engineered systems that maximize the value of their data and digital services.
As a Principal Business Analyst (Identity), you will act as a trusted advisor, bringing deep domain knowledge and practical experience in identity management to frame complex problems, guide product direction, and support internal capability development. You will lead strategic analysis, facilitate stakeholder engagement, and support business growth through bids and proposals. Additionally, you will mentor and coach other Business Analysts, fostering a strong internal identity practice and community.
This role requires confidence in working with senior clients, technical teams, and product managers to deliver high-impact solutions. You will be responsible for managing risks, dependencies, and strategic priorities, ensuring alignment across cross-functional teams. Your leadership will be essential in building Hippo’s reputation as a leader in identity consultancy and delivery.
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With identity services expanding rapidly, this position offers a unique opportunity to influence the development of Hippo’s identity capabilities and contribute to innovative projects that make a meaningful societal impact.
Qualifications
- Deep practical experience in Identity and Access Management (IAM), including digital identity architectures
- Strong knowledge of identity types: customer, workforce, and non-human identities (including Agentic AI)
- Familiarity with security methods and patterns: verification, authentication, authorization, lifecycle management, governance, SSO/Federation, Zero Trust
- Experience with major identity platforms: Okta, Ping, SailPoint, iProov, Entrust, OneLogin, and native cloud solutions like Microsoft Entra, AWS, Google
- Proven client and stakeholder management skills, with the ability to communicate complex concepts to non-technical audiences
- Strong problem-solving skills, capable of managing ambiguity and supporting product prioritization
- Experience mentoring and coaching Business Analysts and supporting practice development
- Ability to lead strategic analysis, shape product direction, and mediate conflicting stakeholder priorities
- Experience supporting bids, proposals, and RFPs with technical identity expertise
- Demonstrated ability to work collaboratively across cross-functional teams
Responsibilities
- Lead business analysis activities for identity discovery, assessment, and delivery projects, helping clients define clear outcomes
- Guide product and service strategies, managing scope, backlogs, risks, and delivery approaches for complex accounts
- Build and maintain trusted relationships with senior client executives, mediating conflicting priorities and guiding teams toward optimal solutions
- Support business growth by contributing to bids, proposals, and pre-build assessments requiring identity expertise
- Mentor, coach, and line-manage junior Business Analysts, fostering internal capability and community within Hippo
- Share knowledge and best practices to develop Hippo’s internal identity practice and standards
- Collaborate effectively with product, delivery, architecture, and engineering teams to ensure alignment and successful project outcomes
- Stay updated on industry trends, emerging technologies, and security standards related to identity management
- Contribute to the continuous improvement of Hippo’s delivery methodologies and internal processes
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Benefits
- Contributory pension scheme (Hippo 6% & Employee 2%)
- 25 days holiday plus UK public holidays
- Perkbox access for a wide range of discounts
- Critical illness cover
- Life assurance and death in service cover
- Volunteer days to support community engagement
- Cycle-to-work scheme for cyclists
- Salary sacrifice electric vehicle scheme
- Season ticket loans
- Financial and wellbeing sessions
- Flexible benefits scheme including private health and dental cover
- Additional company pension contributions
- Option to purchase extra holidays (up to 2 days)
- Wellbeing contributions and charity support initiatives
- Opportunities for professional development and career progression
Equal Opportunity
Hippo is committed to creating a diverse, equitable, and inclusive workplace. We believe that a diverse team enhances our capacity for innovation, creativity, and problem-solving. We actively encourage applications from underrepresented groups, including women, ethnic minorities, LGBTQ+ individuals, neurodivergent persons, and those with disabilities. Hippo is a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer, and a member of the Armed Forces Covenant. We are dedicated to providing an accessible recruitment process and reasonable.
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