DWP Digital
Business Analyst
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Business Analyst
Pay up to £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.
We have a number of exciting Business Analyst opportunities available across DWP Digital, spanning key areas including Debt, Health & Disability Services, Working Age Services and Hybrid Cloud.
About the Role
As a Business Analyst, you'll play a key role in shaping and delivering digital transformation that impacts millions of people across the UK.
Working within our multidisciplinary Agile teams, you'll help bridge the gap between business needs and technical solutions, ensuring products and services deliver real value for users and the organisation.
You'll be involved right through the product delivery lifecycle, using a range of business analysis techniques to understand problems, identify opportunities, and define effective solutions.
You’ll work with stakeholders to support informed decision-making, improve business processes, and help deliver services that meet both user and business needs.
Responsibilities
- Play a key role in shaping and delivering digital transformation
- Work within multidisciplinary Agile teams
- Bridge the gap between business needs and technical solutions
- Use business analysis techniques to understand problems, identify opportunities, and define effective solutions
- Work with stakeholders to support informed decision-making
- Improve business processes
- Help deliver services that meet both user and business needs
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About the Team
Joining DWP Digital means becoming part of a thriving and supportive Business Analysis profession.
- Work alongside experienced Senior and Lead Business Analysts
- Benefit from an established community of practice
- Have access to ongoing learning and development opportunities
- Opportunities to share knowledge and mentor colleagues starting their own Business Analysis journey
What You’ll Need
- Significant experience delivering business analysis across the full project and change lifecycle
- Proven ability to apply a broad range of business analysis techniques
- Experience eliciting, defining, and managing business, user, and system requirements
- Strong stakeholder management skills
- Experience using business modelling techniques to analyse processes, capabilities, and organisational needs
Details. Wages. Perks.
Location
You’ll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle, or Sheffield.
Hybrid Working
We work a hybrid model – you'll spend some time working at home and some time collaborating face to face in a hub.
Pay
Pay for this role is from £44,447 to £46,547.
Pension
You’ll get a brilliant civil service pension with employer contributions of 28.97%, worth up to £12,876 per year.
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Holidays
- A generous leave package starting at 25 days rising to 30 days over time.
- Up to 3 extra days off a month on flexi-time.
- All the usual public holidays.
Benefits
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Discounts and savings on shopping, fun days out, and more
- Interest-free loans to buy a bike or a season ticket
- Sports and social activities
- Professional development, coaching, mentoring, and career progression opportunities
Awards and Recognition
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards
Process
We know your time is valuable, so our application and selection process is just two stages:
- Apply: Complete your application on Civil Service Jobs. There’ll be full instructions when you click through.
- Interview: A single stage interview online.
CLICK APPLY for more information and to start your applications.
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