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An innovative organisation in the FMCG and retail space is looking for a Business Analyst. The successful candidate will support a major remote access transformation programme spanning corporate, retail, and operational technology environments. You will play a critical role in shaping solution design and ensuring alignment with business needs across a large-scale infrastructure landscape.
What You'll Be Doing
- Leading structured requirements gathering activities through workshops, interviews, and process reviews across corporate and OT environments.
- Identifying and documenting business requirements related to cloud desktops, secure access flows, and IoT connectivity needs.
- Mapping current state processes and user journeys to identify gaps, pain points, and undocumented dependencies.
- Translating business needs into clear functional and non-functional requirements, user stories, and acceptance criteria.
- Collaborating with technical teams and security stakeholders to ensure requirements are feasible and aligned with architectural principles.
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What We're Looking For
- Proven experience as a Business Analyst within infrastructure, security, or cloud transformation programmes.
- Strong understanding of Azure Virtual Desktop (AVD) and remote access workflows.
- Experience working with secure remote access technologies such as Zscaler (ZIA/ZPA).
- Exposure to Operational Technology (OT) and IoT environments, including device connectivity and security.
- Excellent stakeholder management skills with the ability to translate complex technical concepts into business language.
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What's On Offer
- Initial three-month contract with a strong possibility of extension.
- Remote working flexibility with occasional hybrid requirements in London.
- Opportunity to work on a high-impact digital transformation project.
- Exposure to cutting-edge cloud and security technologies.
- Collaborative work environment within a leading retail organisation.
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