Persistent Systems
Business Analyst
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About Persistent
We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.
Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 21 sequential quarters of growth with $389.7M in Q1 FY26 revenue, up 3.9% Q-o-Q and 18.8% Y-o-Y growth. Our 25,000+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been named the fastest-growing Indian IT services brand in the “Brand Finance India 100” 2025 report. We were also cited as a Leader in the ISG Provider Lens™ 2025 for Digital Engineering Services 2025 and the Everest Group Talent Readiness for Next-generation Application Services PEAK Matrix® Assessment 2025
About Position
Role: Business Analyst in Insurance
Location: London
Experience: 10+
Job Type: Full-Time Employment
Mandatory Mention 3 skills: Business Analysis, Agile/Scrum software delivery (story writing, INVEST, DoR, refinement), Insurance / (re)insurance / Lloyd’s or UW tooling experience.
Job Description
Business Analyst in Insurance
Key responsibilities
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Requirements discovery & stakeholder management
- Elicit and clarify needs from users, missions, projects and other UW-tooling teams
- Use impact checklists to identify impacted areas or applications
- Translate “The Ask” style briefs into scoped epics/stories with in/out of scope and open decisions called out
- Maintain strong client orientation with end users (DataOps, UWs)
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Story writing & backlog readiness
- Author stories using As a / I want / So that, problem context, and Given / When / Then acceptance criteria
- Drive tickets through analysis → High Level Refinement → Low Level Refinement → Dev Backlog as per team ways of working
- Meet Definition of Ready: INVEST, clear acceptance criteria, constraints & complexity noted, no blocking external dependencies, designs/mockups where relevant including liaising with UX designers
- Document field dictionaries, journey variants, and application-specific behavior
- Flag external dependencies explicitly
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Domain & data modelling (with Architect / PO)
- Keep vocabulary consistent in stories and Confluence
- Specify business rules for different party roles
- Map cross-system identifiers impacted by the user stories
- Support API/event contract clarity for consumers
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Documentation (Documentation Charter)
- Draft Confluence feature pages: business context, functional overview, flows, dependencies
- Keep Jira as source of Acceptance Criteria; Confluence for stakeholder-visible specs and meeting/workshop outcomes
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Delivery collaboration (cross-functional Agile member)
- Attend and contribute to High/Low Level Refinement, demos, retros, and planning
- Support incident validation and bug triaging when business clarification is needed
- Present clearly in demos and share ownership of outcomes with the team
- Collaborate constructively with PO on prioritisation and stakeholder communication
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UAT / acceptance & change coordination
- Support DataOps / business UAT
- Help coordinate consumer impact for event/schema changes and go-lives
Essential skills & experience
Must have
- Proven BA experience in Agile/Scrum software delivery (story writing, INVEST, DoR, refinement)
- Strong stakeholder facilitation across product, ops, and engineering
- Comfort with data-rich domains
- Clear Given/When/Then AC and process/flow mapping (Miro/Confluence)
- Ability to work multi-timezone, collaborative, feedback-friendly team culture
Strongly preferred
- Insurance / (re)insurance / Lloyd’s or UW tooling experience.
- Experience specifying API/event contracts and cross-system data mappings
- Familiarity with Jira Software workflows (analysis → HL/LL refinement → backlog)
Nice to have
- Basic SQL / JSON schema literacy for validating examples
Behaviors
- Professional, structured documentation; proactive clarification of uncertainty
- Team-first communication; treats feedback as process improvement
- Confident presenting; participates in support validation and retros
- Separates “what” (business outcome) from “how” (implementation), while respecting technical constraints.
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Benefits
- Competitive salary and benefits package
- Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
- Opportunity to work with cutting-edge technologies
- Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
- Annual health check-ups
- Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Inclusive Environment
Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.
If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.
Our company fosters a values-driven and people-centric work environment that enables our employees to:
- Accelerate growth, both professionally and personally
- Impact the world in powerful, positive ways, using the latest technologies
- Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
- Unlock global opportunities to work and learn with the industry’s best
Let’s unleash your full potential at Persistent - persistent.com/careers
For more detail, please contact – Recruiter name (Recruiter email id)
“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”
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