Qualifications

The ideal candidate will possess a strong background as a Business Analyst within complex transformation programmes, ideally within logistics, warehousing, mail, parcel delivery, or supply chain environments. Proven experience in platform migrations, system implementations, or re-platforming projects is essential. Candidates should demonstrate excellent process-mapping, requirements-gathering, and gap-analysis skills, with a track record of working effectively across both technology and operational teams.

Additional qualifications include strong stakeholder management and workshop facilitation skills, an understanding of business readiness, testing, cutover, and operational implementation processes. Confidence in taking ownership of workstreams and driving them to successful completion is crucial. Experience supporting merger, integration, or organizational change programmes will be highly advantageous.

A proactive, pragmatic attitude combined with excellent communication skills and the ability to manage multiple priorities in a fast-paced environment will ensure success in this role.

Responsibilities

• Map current-state mail and operational processes across the merged organizations to establish a clear baseline for transformation.
• Design future-state processes, identifying gaps, dependencies, and operational impacts to ensure a smooth transition.
• Gather, document, and manage detailed business, system, and operational requirements to support system design and implementation.
• Facilitate workshops with operational teams, technology specialists, and senior stakeholders to gather insights and validate requirements.
• Support the re-platforming and migration of mail services, ensuring operational continuity and minimal disruption.
• Translate complex operational requirements into clear, actionable deliverables for technical teams and project workstreams.
• Assist with testing activities, business readiness assessments, cutover planning, and post-implementation support to ensure successful adoption.
• Coordinate smaller workstreams, maintaining delivery plans, tracking risks, issues, and dependencies to ensure timely delivery.
• Ensure new processes are fully documented, communicated, and embedded across the operational environment to facilitate ongoing success and continuous improvement.

Benefits

This role offers an excellent opportunity to contribute to a high-impact transformation project within a dynamic sector. Working remotely with regular in-person meetings provides flexibility and the chance to collaborate with diverse teams. The contract includes a competitive daily rate of £450, with potential for extension based on project requirements. You will gain valuable experience working on a complex platform migration, enhancing your skills in business analysis, operational change, and stakeholder management. The position also provides exposure to large-scale organizational change initiatives, offering a unique chance to influence operational processes and systems within the logistics and mail industry.

Equal Opportunity

MRJ Recruitment is committed to creating an inclusive environment for all employees and candidates. We are proud to be an equal opportunity employer and do not discriminate based on race, ethnicity, gender, age, disability, sexual orientation, religion, or any other protected characteristic. We believe diversity enriches our organization and are dedicated to fostering a workplace where everyone feels valued, respected, and empowered to succeed.