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Business Analyst (Band 3/SEO)
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Reference number
Salary
£47,686 - £54,453
A Civil Service Pension with an employer contribution of 28.97%
Gbp
Job grade
Senior Executive Officer
Band 3
Contract type
Fixed term
Loan
Secondment
Length of employment
18 months
Business area
HSE - Operational Services Division (OSD)
Type of role
Operational Delivery
Working pattern
Flexible working, Full-time, Job share, Part-time
Number of jobs available
Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
Basingstoke, Birmingham, Bootle, Bristol, Glasgow, Leeds, Nottingham
About the job
Job Summary
The Health and Safety Executive (HSE) is Britain’s national regulator for workplace health and safety.
We are dedicated to protecting people and places and helping everyone lead safer and healthier lives.
The Change Team sits within our Operational Services Division and is comprised of three key pillars:
Programme & Project Management (“PPM”)
Business Design & Change (“BDC”).
These pillars contain professional practitioners who are deployed to projects and programmes within HSE, and each pillar is led by a Head of Change.
The Business Analyst (BA) role sits in the Business Design & Change Management (BDCM) pillar.
The Business Analyst will work alongside other professionals, e.g. other Analysts, Business Design & Change Practitioners, Business Architects, and operational experts.
The role is a key position in designing, building and implementing new operating models and digital services in line with HSE’s strategic priorities, focusing on efficiency, effectiveness, regulatory outcomes, and improving the user experience.
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They are responsible, at a project level, for baselining current activities, articulating business and user requirements, designing and implementing new services, processes, organisational structures and ways of working, as well as providing continuous improvement support to HSE’s operations.
This is an exciting opportunity to help us lead, drive and deliver significant change across HSE, driven by a new strategy and a number of new and challenging transformation programmes.
You will grow your skills as part of our growing community of practice and will mentor or manage more Junior Business Analysts.
Part time working hours are available for this role.
We can accept part time applicants who can commit to working a minimum of 30 hours per week.
Job Description
You will work within multidisciplinary teams to support the delivery of the various organisational benefits and enhancements.
You will be responsible for supporting work across digital and transformation projects to articulate business and user requirements, design and implement new services, processes, organisational structures and ways of working.
You will also provide continuous improvement support to HSE’s operations.
Key Responsibilities
- Undertake business analytics, including performance and productivity baselining, demand analysis, impact and feasibility analysis, scenario modelling, activity-based costings, and benefits tracking to support the build of comprehensive transformation plans.
- Collaborate with multi-disciplinary professionals and operational teams in the design and delivery of services and functions, which are efficient, effective and user centric across the end-to-end process.
- Work with stakeholders to help gather and refine requirements for future operating models, using appropriate methodologies and approaches.
- Understand and document the baseline and current state of services and functions, including end to end processes and user journeys.
- Design future state processes, workflows, and user journeys, contributing to the production of full end to end target operating models and organisational designs, through defining operational pilots, test scenarios etc., reporting on outcomes and results, adjusting proposed solutions as appropriate.
- Work with operational teams to ensure ongoing process control, performance, and compliance through the development of operational frameworks.
- Identify and manage important stakeholders, tailoring communication to their needs, and work with teams effectively and collaboratively across the organisation.
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Person specification
Essential Skills And Criteria
- A track record in capturing user needs and requirements and documenting functional and non-functional requirements and user stories, within a digital transformation environment (Lead Criteria).
- Ability to baseline current processes and design future state processes, workflows, and user journeys to support implementation of new processes and technology, enabling effective Change Management and business deployment act
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