Systal Technology Solutions
Business Analyst
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Business Analyst
Glasgow – Hybrid
Competitive Salary & Benefits
About Us
We are Systal: a global managed network, cloud, and security transformation specialist.
We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximize the business value, security, and innovative potential of their IT infrastructure.
About the Role
We are seeking analytical and detail-oriented Business Analysts who will be responsible for shaping business solutions, driving process improvements, and ensuring that business objectives are met through effective collaboration with stakeholders at all levels.
Responsibilities
- Lead the end-to-end business analysis process for large-scale or complex projects, from initial scoping through to delivery and benefits realization.
- Engage with senior stakeholders to understand strategic objectives, business drivers, and requirements.
- Facilitate workshops, interviews, and focus groups to elicit, analyze, and document detailed business and functional requirements.
- Conduct in-depth analysis of business processes, systems, and data to identify opportunities for optimization, automation, or transformation.
- Develop high-quality documentation, including business cases, process maps, user stories, use cases, and acceptance criteria.
- Translate business requirements into technical specifications and work closely with solution architects, developers, engineers, service managers, and project managers to ensure alignment.
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Requirements
- Degree in Business, Information Technology, Computer Science, or a related field (or equivalent experience).
- Demonstrable experience in a business analysis role, with a track record of delivering complex or high-impact projects.
- Advanced knowledge of business analysis frameworks and methodologies (e.g., BCS, IIBA, Agile, Waterfall).
- Strong analytical and problem-solving skills, with the ability to think strategically and deliver practical solutions.
- Excellent communication, facilitation, and stakeholder management skills, including experience working with senior executives.
- Proficient in process modelling (e.g., BPMN, UML) and business analysis tools (e.g., Microsoft Visio, Lucidchart, Jira).
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Why Join Us?
- Competitive salary and benefits package.
- Unrivalled training and development, ensuring you stay at the top of your field. We want you to be the best in your chosen field and continuously support training.
- Fantastic working environment – our state-of-the-art offices and established remote teams create a positive environment to work in both in person and virtually.
Systal’s core is its people. Our culture and success is founded upon having the best performing people in a high performing culture to deliver the best-in-class customer experience. Our mission is to be the world’s most trusted technology services partner – inspiring, empowering, and enabling the innovation and transformation of today and tomorrow. And we want you to join us!
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