idpp
Business Analyst
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Business Analyst – Telecommunications Sector – Networks, Security, Privileged Access
IDPP is working with a Global Service provider within the telecoms sector, to source an experienced Business Analyst for large TSA programme.
Duration
Initial 6 months
Location
Hybrid working, with requirement to travel to Reading &/or London 2 days per week.
Rate
£475 per day, Inside IR35
Responsibilities
Responsibilities will focus around capturing, analysing, capturing and managing requirements for the PAM/PAW workstreams:
- Gather and define PAM/PAW requirements with business, security, network, operations, and compliance stakeholders.
- Analyse and document current processes, access models, user journeys, risks, and control gaps.
- Define target-state business and operational requirements.
- Support the development of privileged access use cases, roles, user groups, approval workflows, and operational processes.
- Produce key artefacts including requirements documents, process maps, user stories, use cases, traceability matrices, and acceptance criteria.
- Assess and document business impacts, process changes, operational readiness, and transition requirements.
- Support test planning by defining acceptance criteria and validating requirements coverage.
- Facilitate stakeholder workshops and requirements discussions.
- Maintain end-to-end requirements traceability from discovery through implementation and handover.
- Identify and manage requirements-related risks, assumptions, issues, and dependencies.
- Support change impact assessments, communications, training, and operational transition activities.
- Ensure requirements are clear, complete, testable, and formally approved by stakeholders.
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Skills & Experience Required
- Strong business analysis experience within Security, Infrastructure or Network Transformation within the Telecoms sector.
- Experience working on privileged access, identity access management, cyber security, network access, or infrastructure control initiatives.
- Good understanding of PAM concepts, including privileged users, privileged accounts, approval workflows, vaulting, session monitoring, and audit requirements.
- Good understanding of PAW concepts, including hardened admin workstations, secure admin access, role segregation, and operational usage models.
- Excellent stakeholder engagement, and ability to work with business and technical stakeholders.
- Strong documentation skills, including process mapping, requirements definition, and acceptance criteria.
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Candidates with background in TSA are preferred, and knowledge of tools such as Jira, Confluence, Visio, Signavio, ServiceNow is desirable.
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