Sundayy
Business Analyst
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About The Company
Hippo is a rapidly expanding digital consultancy dedicated to delivering innovative and transformative digital solutions across both the Public and Private sectors. Our mission is to help organizations harness the power of technology to achieve their strategic objectives and create meaningful societal impact. With a strong emphasis on strategy, design, and technology integration, Hippo prides itself on fostering a collaborative and agile culture that empowers teams to make a genuine difference. Our commitment to excellence, innovation, and inclusivity positions us as a trusted partner for clients seeking bespoke digital services that are secure, scalable, and future-proof. Our talented workforce, combined with our client-centric approach, ensures we consistently deliver value and drive digital transformation.
About The Role
Hippo is seeking a highly skilled Principal Business Analyst specializing in Identity to join our dynamic team. In this pivotal role, you will support our mission by leading complex business analysis initiatives focused on digital identity and access management. You will work at the intersection of strategy, design, and technology, collaborating with multidisciplinary teams to develop bespoke solutions that address intricate client challenges. Your expertise will help shape service direction, manage high-level scope, and guide product development, ensuring the delivery of secure and scalable identity systems.
The ideal candidate will possess deep domain knowledge of identity and IAM frameworks, with a proven track record of working with senior stakeholders and technical teams. You will act as a trusted advisor, mediating conflicting priorities and translating complex technical concepts for non-technical audiences. Additionally, you will contribute to building and scaling Hippo’s internal Identity capabilities by mentoring junior analysts and fostering a community of practice. Your leadership will be instrumental in driving strategic analysis, shaping product roadmaps, and supporting business growth through bids and proposals.
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This role requires a proactive, confident individual who can operate independently from day one, challenge assumptions, and deliver practical, impactful recommendations. You will also support internal capability development by sharing knowledge and best practices, ensuring Hippo remains at the forefront of identity consultancy. Flexibility to work across client sites and offices nationwide is essential, along with a willingness to travel as needed.
Qualifications
- Extensive experience in Identity and IAM, including digital identity architectures and security methods
- Deep knowledge of identity types such as customer, workforce, and non-human identities (including Agentic AI)
- Proficiency with security standards and patterns like verification (GPG45), MFA, RBAC, ABAC, JML, IGA, SSO, Zero Trust
- Hands-on experience with major identity platforms such as Okta, Ping, SailPoint, iProov, Entrust, OneLogin, and native cloud services (Microsoft Entra, AWS, Google)
- Proven client and stakeholder management skills, with the ability to communicate complex concepts effectively
- Strong problem-solving skills with a focus on turning ambiguity into actionable recommendations
- Experience in cross-functional collaboration with product, delivery, architecture, and engineering teams
- Previous leadership experience in mentoring and coaching Business Analysts
- Experience in developing practice standards, frameworks, or competency matrices within a consultancy environment
- Desirable: Exposure to fraud prevention, Zero Trust architectures, and broader cybersecurity contexts
Responsibilities
- Lead strategic business analysis for Identity discovery, assessment, and delivery projects, helping clients define and achieve their desired outcomes
- Guide product and service direction by managing scope, backlogs, strategic risks, and delivery approaches across complex accounts
- Build trusted relationships with senior client executives, mediating conflicting priorities and providing clear, practical solutions
- Support business growth through involvement in bids, proposals, RFP responses, and pre-build assessments requiring Identity expertise
- Mentor, coach, and line-manage junior Business Analysts, fostering a community of practice within Hippo
- Share knowledge and best practices internally to develop Hippo’s internal Identity capabilities and standards
- Collaborate effectively with multidisciplinary teams to ensure alignment on key outcomes and deliverables
- Stay abreast of industry trends, security standards, and emerging technologies to inform project delivery and practice development
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Benefits
- Contributory Pension Scheme (Hippo 6% & Employee 2%)
- 25 Days Holiday plus UK Public Holidays
- Perkbox access for discounts and offers
- Critical illness cover
- Life assurance and death in service cover
- Volunteer days to support community engagement
- Cycle-to-work scheme for cyclists
- Salary sacrifice electric vehicle scheme
- Season ticket loans for commuting
- Financial and wellbeing support sessions
- Flexible benefits scheme including private health and dental cover, additional pension contributions, extra holidays, wellbeing contributions, charity donations, and tree planting initiatives
Equal Opportunity
Hippo is committed to fostering an inclusive, diverse, and equitable workplace. We believe that a diverse team enhances our innovation, creativity, and problem-solving capabilities. We actively encourage applications from underrepresented groups, including women, ethnic minorities, LGBTQ+ individuals, neurodivergent persons, and those with disabilities. Our recruitment process is accessible, and we are proud to be a Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer, and a member of the Armed Forces Covenant. We strive to remove barriers, provide reasonable accommodations, and ensure all candidates have an equitable opportunity to succeed.
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