The Ardonagh Group
Business Analyst - Insurance
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Help Shape the Future of Insurance Technology
Orvia Underwriting is Ardonagh’s pan-European MGA, currently operating across the UK, Netherlands and Germany, with ambitious plans for further growth. As part of our continued expansion, we are embarking on the implementation of a new Policy Administration System (PAS) that will support the next phase of our underwriting and operational capabilities.
We're looking for an experienced Business Analyst to play a pivotal role in the successful delivery of this programme. Working as part of a dedicated project team and reporting directly to our CTO, you will help deliver the initial UK implementation, covering eight insurance products across a phased 9-12 month programme.
This is an opportunity to work at the heart of a transformational technology project, partnering with underwriting, pricing, operations, finance, data, IT and external technology vendors to shape how insurance products are built, traded and managed.
What You'll Be Doing
Requirements & Product Design
- Collaborate with underwriting, pricing and data teams to define detailed, build-ready requirements for insurance products.
- Design and document risk capture question sets, data structures, validation rules and product workflows.
- Ensure all rating models and required data inputs are accurately captured and aligned with pricing requirements.
- Define underwriting rules including eligibility criteria, referral triggers, authority limits and declinature logic.
- Gather and document policy document generation requirements, including schedules, invoices, policy wordings and lifecycle communications.
- Work with finance teams to define premium bordereaux and accounting output requirements.
Delivery & Build Support
- Act as the key liaison between Orvia stakeholders and the PAS vendor's delivery team.
- Clarify requirements, resolve ambiguities and ensure solutions are delivered in line with agreed scope and business needs.
- Maintain full requirements traceability throughout the project lifecycle.
- Support project planning, sequencing, dependency management and release readiness activities.
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Testing & Product Launch
- Lead User Acceptance Testing (UAT) efforts across multiple product releases.
- Create test plans, coordinate testing activities and ensure comprehensive test coverage.
- Support business users throughout the testing process to drive high-quality outcomes.
- Record, manage and track defects through to resolution and retesting.
- Assist with product go-live activities and transition into business-as-usual operations.
Documentation & Governance
- Own and maintain project documentation, including requirements, specifications, analysis, decision logs and change history.
- Ensure Jira (or equivalent tooling) is used effectively as the single source of truth throughout delivery.
Essential Experience
What We're Looking For
- Proven experience as a Business Analyst delivering insurance product build or configuration projects within a Policy Administration System environment.
- Strong experience producing structured requirements documentation covering:
- Rating structures
- Risk capture question sets
- Underwriting rules
- Policy and document templates
- Ability to work confidently with underwriters, actuaries and pricing teams, challenging assumptions and driving clarity where required.
- Experience working alongside third-party software vendors where requirements ownership sits with the business and delivery ownership sits with the vendor.
- Hands-on UAT experience, including test planning, defect management and test execution support.
- Strong Jira (or similar) administration and documentation skills.
Desirable Experience
- Experience with insurance PAS platforms such as Insly, Acturis, Novidea, Instanda, Genasys, OpenGI, Duck Creek or Guidewire.
- MGA, delegated authority or London Market experience.
- Exposure to insurance accounting processes, bordereaux production, management information and reporting.
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Why Join Orvia?
- Be part of a fast-growing pan-European MGA backed by The Ardonagh Group.
- Play a key role in a business-critical technology transformation programme.
- Work closely with senior stakeholders and influence how insurance products are designed and delivered.
- Join an ambitious, entrepreneurial business with significant growth plans across Europe.
Ready to help build the future of Orvia Underwriting? We'd love to hear from you. Apply today.
Orvia Underwriting
Orvia Underwriting is a pan-European MGA built on connection and capability—delivering precise, insight-driven underwriting and exceptional service for brokers and insurer partners.
At Orvia Underwriting, we believe in connection through expertise. Our pan-European platform brings together the strongest underwriting talent in the industry. Orvia is a home for specialists who want to push boundaries, learn from one another, and consistently deliver market-leading results. We connect brokers and insurance capacity through deep underwriting expertise and a culture defined by collaboration and trust. Our success is built on strong relationships and a shared commitment to delivering the right outcomes for our partners. Service is our competitive edge. Fast, reliable and responsive, we are built around the needs of brokers. Powered by deep capacity partnerships, our underwriting combines speed, precision and consistency, strengthening confidence at every interaction.
A destination for exceptional talent. Attracting and developing top underwriting professionals is central to our ambition. We invest in our people, creating opportunities to grow, lead and shape the future of underwriting at Orvia.
Orvia Underwriting is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
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