Connect to your skills and professional experience

Essential Skills:

• Experience undertaking business analysis or transferable analysis activities in areas such as operations, process improvement, product delivery, service design, testing, or technology change.
• Experience gathering, analysing, and documenting business or user needs.
• Ability to work in a fast-paced environment with ambiguity and incomplete information, identifying assumptions, gaps, and areas requiring further investigation.
• Experience contributing analysis, evidence, or options to business cases and investment decisions.
• Ability to support the definition and management of scope, identifying where requirements or proposed changes fall outside agreed boundaries.
• The capability to distill complex information into high-level understandable concepts and business language.
• Ability to model or explain business processes and identify improvement opportunities.
• Strong written, verbal, and visual communication skills, adapted to different audiences.
• Ability to build effective relationships and facilitate constructive conversations with stakeholders from different business and technical backgrounds.
• Experience of asking constructive questions, testing assumptions, and distinguishing underlying business needs from proposed solutions.
• Ability to organise analysis activities, manage priorities, and raise risks or uncertainties appropriately.
• Able to collaborate effectively within multidisciplinary teams, adapting constructively to changing priorities and differing perspectives.
• Able to use evidence and data to support analysis and recommendations.
• Commitment to learning, feedback, and continuous improvement.

Desirable skills:

• If you have skills or experience or qualifications in any of the following areas, it’s advantageous but not critical:
• Experience of Agile, iterative, or product-based delivery.
• Creating user stories, acceptance criteria, or use cases.
• Supporting testing or business acceptance.
• Process-modelling experience, including BPMN or equivalent.
• Familiarity with design-thinking or service-design techniques.
• Awareness of data, accessibility, privacy, security, or regulatory requirements.
• Awareness of how AI, automation, or analytics can support business analysis, including the need to validate outputs and handle information responsibly.
• Experience of sharing knowledge, supporting colleagues, or contributing to a professional community.
• A relevant professional qualification or structured learning in business analysis, such as BCS, IIBA, or an equivalent, is advantageous but not essential.
• Developing and contributing to proportionate business cases by defining the problem or opportunity, assessing options, and articulating expected benefits, costs, risks, and evidence to support investment decisions.
• Ability to work across multiple places of work concurrently, prioritising activities, managing competing demands, and communicating proactively where timelines, capacity, or dependencies may affect delivery

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing, and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Central business services

We deliver world-class business support services for our people, our clients, and our firm. From HR services, technology and digital support, and pensions to facilities management, and more - together we are a true enabler for better business.

Personal independence

Regulation and controls are standard practice in our industry, and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds, etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"The support that Deloitte offers is great, and the work is always interesting and motivating.” – Deloitte Employee

"The amount of investment in me in terms of training and development has been incredible - it has undoubtedly helped me to progress my career.”-Jim, Enabling Functions

Our hybrid working policy

You’ll be based in one of our UK offices with hybrid working.

At Deloitte, we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites, and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

For a full job description, please visit our online Deloitte Careers portal.