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Business Analyst - Legal Practice Management Transformation
Contract: 6 Months (Inside IR35)
Location: London (2 days per week onsite)
Working Pattern: Hybrid
Role Purpose
We are seeking an experienced Business Analyst to support a Legal Practice Management transformation programme through Discovery and Beta phases. The role will focus on understanding legal business processes, defining requirements, improving workflows, and supporting the implementation of a modern legal practice management solution.
The successful candidate will work closely with legal SMEs, product owners, user researchers, and delivery teams to translate user needs into clear requirements, user stories, and process improvements.
Key Responsibilities
- Lead and support business analysis activities across Discovery and Beta delivery phases.
- Work with legal stakeholders to understand current processes, workflows, data requirements, and pain points.
- Facilitate workshops and stakeholder sessions to gather, validate, and prioritise requirements.
- Produce current-state and future-state process maps.
- Translate business needs into requirements, user stories, and acceptance criteria.
- Support backlog refinement and prioritisation with Product Owners and delivery teams.
- Ensure traceability between user needs, requirements, design decisions, and delivered solutions.
- Collaborate with multidisciplinary Agile teams to support iterative design, testing, and deployment.
- Identify opportunities for standardisation, simplification, and service improvement.
- Support business readiness and adoption of new processes and technology.
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Essential Skills & Experience
- Proven Business Analyst experience delivering digital transformation programmes within Central Government.
- Strong experience working through Discovery and Beta phases using Agile delivery methodologies.
- Experience within legal services, legal operations, legal technology, case management, or legal practice management environments.
- Excellent process mapping, requirements gathering, and business process improvement skills.
- Experience producing user stories, acceptance criteria, and high-quality analysis artefacts.
- Strong stakeholder management and workshop facilitation skills.
- Experience working in multidisciplinary Agile teams, including Product Owners, User Researchers, Service Designers, and technical teams.
- Understanding of legal workflows, document management, time recording, reporting, and management information.
- Experience supporting business change and embedding new ways of working.
Desirable Experience
- Experience delivering services aligned to Government Digital and Data (GDD) standards and service assessments.
- Experience implementing legal practice management, matter management, or case management systems.
- Experience working on legal transformation programmes within Central Government or the wider public sector.
- Familiarity with SaaS-based legal technology platforms.
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Ideal Candidate
A confident Business Analyst with a strong legal sector background, proven Central Government experience, and a track record of delivering successful Discovery and Beta phase outcomes. The successful candidate will be skilled at turning complex user and business needs into practical requirements that support successful delivery and business change.
Summary
- Position: Business Analyst
- Focus: Legal Practice Management Transformation
- Duration: 6-month contract
- Tax Status: Inside IR35
- Location: London based (2 days per week onsite)
- Essential Experience: Central Government experience essential
- Required Skills: Strong Discovery and Beta experience required
- Essential Background: Legal sector experience essential
- Environment: Agile, user-centred delivery environment
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